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Information about Sunscape Puerto Vallarta Hotel

Near La Isla

Stay in one of 340 guestrooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at World Café, one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (South Hotel Zone), you'll be steps from La Isla and a 1-minute drive from Cruise Ship Terminal. This all-inclusive aparthotel is 2.7 mi (4.3 km) from Malecon and 3.5 mi (5.7 km) from Playa de los Muertos.

Services of Sunscape Puerto Vallarta Hotel

  • Well-lit path to entrance
  • Number of bars/lounges - 4
  • Free self parking
  • Shopping on site
  • Designated smoking areas
  • Individually-wrapped food options are available for lunch
  • Books
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Essential workers only - NO
  • Daily
  • Free buffet breakfast
  • Property does not offer onsite COVID-19 testing
  • Free breakfast
  • Temperature checks are available to guests
  • Television in common areas
  • Number of beach bars - 1
  • Wheelchair-accessible path to elevator
  • Rainforest Alliance Sustainable Tourism Certification
  • Staff temperature checks are conducted regularly
  • 24-hour front desk
  • Staff wears personal protective equipment
  • RV, bus, truck parking
  • Fitness facilities
  • Individually-wrapped food options are available
  • Volleyball on site
  • Miniature golf on site
  • Number of coffee shops/cafes - 1
  • Pets not allowed
  • Proposal/romance packages available
  • Handrails in stairways
  • Service animals not allowed
  • Individually-wrapped food options are available for dinner
  • Snack bar/deli
  • Safe-deposit box at front desk
  • Outdoor tennis courts - 2
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Playground on site
  • Concierge services
  • Individually-wrapped food options are available through room service
  • Karaoke
  • Wheelchair-accessible registration desk
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Children's pool
  • Elevator
  • Spa services on site
  • Laundry facilities
  • Billiards or pool table
  • LGBTQ friendly
  • Reception hall
  • Tennis lessons on site
  • Children's club (free)
  • Wheelchair-accessible pool
  • Dry cleaning/laundry service
  • Beach volleyball on site
  • Individually-wrapped food options are available for breakfast
  • Porter/bellhop
  • Basketball on site
  • Property does not require health documentation at check-in
  • Health or beauty spa nearby
  • Number of swim-up bars - 1
  • Multilingual staff
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • ATM/banking
  • Wheelchair-accessible public washroom
  • Property confirms they are implementing enhanced cleaning measures
  • Accessible bathroom
  • Pool umbrellas
  • Number of restaurants - 4
  • Tours/ticket assistance
  • Number of meeting rooms - 1
  • Banquet hall
  • Uncovered parking
  • Wheelchair-accessible on-site restaurant
  • Air hockey
  • Gift shops or newsstand
  • Luggage storage
  • Protective clothing is available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Free water park access
  • Guests are provided with free hand sanitizer
  • Number of outdoor pools - 1
  • Casino nearby
  • Number of poolside bars - 1
  • Wedding services
  • Table tennis
  • Pool sun loungers
  • Kayaking on site
  • Garden
  • Beach sun loungers
  • Free WiFi
  • Wheelchair-accessible concierge desk
  • Social distancing measures are in place
  • Foosball
  • Wheelchair-accessible lounge
  • Waterslide
  • Commonly-touched surfaces are cleaned with disinfectant
  • Beach towels
  • Property confirms they are implementing guest safety measures
  • In-room accessibility
  • Games
  • Masks are available to guests
  • Scuba diving on site


Blvd. Francisco Medina Ascencio KM 3.5 S/N Zona Hotelera Norte, Puerto Vallarta. Jalisco

Customers rating

2702 reviews by TrustYou

Hotel badges

  • Economy Hotel
  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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