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Information about Royalton Riviera Cancun Resort & Spa - All Inclusive Hotel

On the beach

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Visit one of the 12 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.With a stay at Royalton Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be 9.5 mi (15.2 km) from Cancun Country Club and 10.5 mi (16.9 km) from Ventura Park Cancun. This 4.5-star property is 12.7 mi (20.4 km) from Puerto Morelos Town Square.Make yourself at home in one of the 840 guestrooms featuring MP3 docking stations and free minibar items. Rooms have private balconies. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 8 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this Beaux Arts property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Services of Royalton Riviera Cancun Resort & Spa - All Inclusive Hotel

  • Breakfast in the room
  • Private check-in/check-out
  • Pool/beach towels
  • Car hire
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Meeting/banquet facilities
  • Daily housekeeping
  • Tennis court
  • Outdoor pool (all year)
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Water sport facilities (on site)
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Delivered food is securely covered
  • Entertainment staff
  • Kid meals
  • Golf course (within 3 km)
  • Mini-market on site
  • Guest accommodation sealed after cleaning
  • Windsurfing
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Terrace
  • Physical distancing rules followed
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Infinity pool
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Water park
  • Pool bar
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Snorkelling
  • Fitness centre
  • Bar
  • Kids' club
  • Beachfront
  • Massage
  • Nightclub/DJ
  • Mobile app for room service
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Fishing
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Family rooms
  • Luggage storage
  • Kids' outdoor play equipment
  • Room service
  • Currency exchange
  • Snack bar
  • Swimming pool toys
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Private beach area
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Water slide
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Valet parking

Address

Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03

Customers rating

84
3224 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel
  • Beach Hotel
  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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