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Information about Now Sapphire Riviera Cancun Hotel

Near Crococun Zoo

Make yourself at home in one of the 488 guestrooms featuring iPod docking stations and DVD players. Rooms have private balconies. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Colonial resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This resort has 8295 square feet (771 square meters) of space consisting of conference space and a meeting room.With a stay at Now Sapphire Riviera Cancun in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 5-star resort is 14.7 mi (23.6 km) from Maroma Beach and 14.8 mi (23.8 km) from Ventura Park Cancun.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars.

Services of Now Sapphire Riviera Cancun Hotel

  • Chapel/shrine
  • Indoor play area
  • Laundry
  • On-site parking
  • Valet parking
  • Kids' outdoor play equipment
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private parking
  • Shoeshine
  • Terrace
  • Archery
  • Shared lounge/TV area
  • Spa and wellness centre
  • Cashless payment available
  • Mobile app for room service
  • Fishing
  • Nightclub/DJ
  • Movie nights
  • Bar
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Fitness centre
  • Entertainment staff
  • Billiards
  • Books, DVDs, music for children
  • Hot tub/jacuzzi
  • Barber/beauty shop
  • Pool/beach towels
  • Staff follow all safety protocols as directed by local authorities
  • Canoeing
  • Free WiFi
  • WiFi available in all areas
  • Lockers
  • Kid meals
  • Kid-friendly buffet
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Children television networks
  • Shops (on site)
  • Bike tours
  • Shuttle service (additional charge)
  • VIP room facilities
  • Water slide
  • Snorkelling
  • Trouser press
  • Dry cleaning
  • Live sport events (broadcast)
  • Process in place to check health of guests
  • Board games/puzzles
  • Smoke alarms
  • Beachfront
  • Swimming Pool
  • Parking
  • WiFi
  • Car hire
  • 24-hour front desk
  • Ironing service
  • Water sport facilities (on site)
  • CCTV in common areas
  • 24-hour security
  • Fax/photocopying
  • Guest accommodation is disinfected between stays
  • Outdoor pool
  • Designated smoking area
  • Non-smoking rooms
  • Sun terrace
  • Room service
  • Daily housekeeping
  • Windsurfing
  • Golf course (within 3 km)
  • Currency exchange
  • Sauna
  • Kids' club
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Evening entertainment
  • All plates, cutlery, glasses and other tableware have been sanitized
  • First aid kit available
  • Children's playground
  • Outdoor pool (all year)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Air conditioning
  • Non-smoking throughout
  • Safety deposit box
  • Luggage storage
  • Concierge service
  • Snack bar
  • Pool bar
  • Physical distancing rules followed
  • Tour desk
  • Table tennis
  • Internet services
  • Facilities for disabled guests
  • Diving
  • Restaurant
  • ATM/cash machine on site
  • Darts
  • Business centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Pets allowed
  • Tennis court
  • Babysitting/child services
  • Live music/performance
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Free parking
  • Private beach area
  • Gift shop

Address

Super Manzana 11, Manzana 9, Lote 10

Customers rating

85
1646 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Wellness Hotel
  • Family Hotel
  • Boutique Hotel
  • Beach Hotel

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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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