Hyatt Ziva Riviera Cancun

Bahia De Petempich, Sm 12, Mz 31 Lote 14-02, Puerto Morelos Puerto Morelos


  • Covid-19 measures
  • wifiFree WiFi
  • Free self parking
  • Pets not allowed
  • Babysitting or childcare (surcharge)
Show facilities
Family hotel
Romantic hotel
Beach hotel
Wellness hotel

Opening September 2021, Hyatt Ziva Riviera Cancun is the latest addition to the Playa Hotels & Resorts portfolio. Open to all ages, it is perfect for families looking for a luxury beachfront holiday. Ignite your senses with dramatic ambiance, vibrant cuisine, local culture, state-of-the-art amenities and heartfelt service in a sophisticated resort atmosphere where everything is included. Surrounded by lush jungle and sparkling waters, uncover a true vacation paradise that roams from the serene Zen Spa to the winding water park—with several surprises along the way.

Check-in:Fri 13 Jan, from 15:00
Check-out:Fri 20 Jan

Select room and board type

13 Jan - 20 Jan

Top wellness and beach hotels in Puerto Morelos

Facilities at Hyatt Ziva Riviera Cancun

Covid-19 measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Free WiFi
Free self parking
Pets not allowed
Babysitting or childcare (surcharge)
Children's club (free)
No cribs (infant beds) available
Supervised childcare/activities (surcharge)
In-room accessibility
Food & drink
Number of bars/lounges - 7
Number of poolside bars - 3
Number of restaurants - 10
Swimming pool
Number of outdoor pools - 9
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Evening entertainment
Business equipment
Conference space
Conference space size (feet) - 51000
Conference space size (meters) - 4738
Reception service
24-hour front desk
Concierge services
24-hour fitness facilities
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cave exploring/spelunking nearby
Commonly-touched surfaces are cleaned with disinfectant
Couples/private dining
Designated smoking areas
Ecotours nearby
Essential workers only - NO
Fishing nearby
Fitness classes on site
Free water park access
Gift shops or newsstand
Guest accommodation is sealed after cleaning
Hair salon
Handrails in stairways
Mountain biking nearby
No rollaway/extra beds available
Number of coffee shops/cafes - 1
Number of spa tubs - 1
Number of swim-up bars - 1
Outdoor entertainment area
Outdoor furniture
Pilates classes on site
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Proposal/romance packages available
Service animals are allowed
Service animals are exempt from fees/restrictions
Spa services on site
Spa treatment room(s)
Staff temperature checks are conducted regularly
Stair-free path to entrance
Steam room
Temperature checks are available to guests
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wedding services
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site
Yoga classes/instruction on site
Ziplining nearby

Frequently asked questions about Hyatt Ziva Riviera Cancun

What are the check-in and check-out times?

Check-in: Fri 13 Jan, from 15:00
Check-out: Fri 20 Jan, from 12:00

How far is the accommodation from the airport?

This accommodation is 9.54mi from Cancun International airport.

Can I bring my pet with me to this accommodation?

Yes, you are allowed pets at this accommodation.

free_cancellationWhat is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.