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Information about Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Hotel

On the beach

Make yourself at home in one of the 343 guestrooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is by the ocean, within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 7.1 mi (11.4 km) from Cancun Country Club and 10 mi (16 km) from Ventura Park Cancun.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This Beaux Arts property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 beach bars, or 2 poolside bars.

Services of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Hotel

  • Outdoor pool (all year)
  • Fax/photocopying
  • Physical distancing in dining areas
  • Valet parking
  • Dry cleaning
  • Face masks for guests available
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • Lift
  • Shared lounge/TV area
  • Luggage storage
  • Swimming Pool
  • Free parking
  • Food can be delivered to guest accommodation
  • Mobile app for room service
  • Laundry
  • Air conditioning
  • Parking on site
  • Internet services
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Infinity pool
  • Room service
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Massage
  • ATM/cash machine on site
  • Games room
  • Restaurant
  • Private check-in/check-out
  • Shoeshine
  • Spa and wellness centre
  • Garden
  • Children's playground
  • Shops on site
  • Private parking
  • Concierge service
  • Outdoor pool
  • WiFi available in all areas
  • Facilities for disabled guests
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Water sport facilities on site
  • Adult only
  • 24-hour front desk
  • Windsurfing
  • Sauna
  • Bar
  • Non-smoking rooms
  • Snorkelling
  • Breakfast in the room
  • Contactless check-in/check-out
  • Terrace
  • Golf course (within 3 km)
  • Beachfront
  • Daily housekeeping
  • Free WiFi
  • Nightclub/DJ
  • Kid-friendly buffet
  • Ironing service
  • Hot tub/Jacuzzi
  • Pool/beach towels
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Gift shop
  • Entertainment staff
  • Meeting/banquet facilities
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Casino
  • Staff follow all safety protocols as directed by local authorities
  • Tennis court
  • VIP room facilities
  • Parking
  • Private beach area
  • Special diet menus (on request)
  • Business centre
  • Fishing
  • Bridal suite
  • Designated smoking area
  • Tour desk
  • Evening entertainment
  • Fitness centre
  • Guest accommodation sealed after cleaning
  • Barber/beauty shop
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Billiards
  • Process in place to check health of guests
  • Pool bar

Address

Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03

Customers rating

82
1197 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel
  • Wellness Hotel

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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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