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Information about Hideaway at Royalton Cancun Resort & Spa - Adults Only - All Inclusive Hotel

On the beach

Make yourself at home in one of the 343 guestrooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This Beaux Arts property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Located in Puerto Morelos, Hideaway at Royalton Cancun Resort & Spa - Adults Only - All Inclusive is by the ocean, within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 10.5 mi (16.9 km) from Ventura Park Cancun and 14.7 mi (23.7 km) from Delfines Beach.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Visit one of the 5 bars/lounges, 4 beach bars, and 2 poolside bars for a refreshing drink. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.

Services of Hideaway at Royalton Cancun Resort & Spa - Adults Only - All Inclusive Hotel

  • Mobile app for room service
  • Nightclub/DJ
  • Hand sanitizer in guest accommodation and key areas
  • Facilities for disabled guests
  • Fishing
  • Shoeshine
  • Business centre
  • Pool bar
  • Billiards
  • Contactless check-in/check-out
  • Spa and wellness centre
  • Private check-in/check-out
  • Terrace
  • Laundry
  • Physical distancing rules followed
  • Face masks for guests available
  • Guest accommodation sealed after cleaning
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Luggage storage
  • Fitness centre
  • Breakfast in the room
  • Kid-friendly buffet
  • Evening entertainment
  • Private parking
  • Outdoor pool
  • Restaurant
  • Bar
  • ATM/cash machine on site
  • 24-hour front desk
  • Massage
  • Lift
  • Free parking
  • Gift shop
  • Adult only
  • Private beach area
  • Tennis court
  • Currency exchange
  • Sauna
  • Process in place to check health of guests
  • Room service
  • Golf course (within 3 km)
  • Designated smoking area
  • Daily housekeeping
  • Tour desk
  • Windsurfing
  • Concierge service
  • WiFi
  • Hot tub/jacuzzi
  • Barber/beauty shop
  • Snack bar
  • Guest accommodation is disinfected between stays
  • Snorkelling
  • Entertainment staff
  • Special diet menus (on request)
  • Internet services
  • Water sport facilities (on site)
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Bridal suite
  • Air conditioning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared lounge/TV area
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Airport shuttle
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Free WiFi
  • Shops (on site)
  • On-site parking
  • Valet parking
  • Ironing service
  • Games room
  • Airport shuttle (additional charge)
  • WiFi available in all areas
  • VIP room facilities
  • Fax/photocopying
  • Infinity pool
  • Pool/beach towels
  • Sun terrace
  • Delivered food is securely covered
  • Parking
  • Beachfront
  • Swimming Pool
  • Casino
  • Dry cleaning

Address

Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03

Customers rating

78
1110 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Wellness Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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