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Information about Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive Hotel

On the beach

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This Beaux Arts property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Visit one of the 5 bars/lounges, 4 beach bars, and 2 poolside bars for a refreshing drink.

Make yourself at home in one of the 343 guestrooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is by the ocean, within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 10.5 mi (16.9 km) from Ventura Park Cancun and 14.7 mi (23.7 km) from Delfines Beach.

Services of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive Hotel

  • Free parking
  • Delivered food is securely covered
  • Non-smoking rooms
  • Ironing service
  • Outdoor pool
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Breakfast in the room
  • Sun terrace
  • Fax/photocopying
  • Special diet menus (on request)
  • Guest accommodation is disinfected between stays
  • Windsurfing
  • Garden
  • Room service
  • Meeting/banquet facilities
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Bridal suite
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Physical distancing in dining areas
  • Water sport facilities (on site)
  • Air conditioning
  • Pool bar
  • Children's playground
  • Sauna
  • Billiards
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Luggage storage
  • Outdoor pool (all year)
  • Beachfront
  • Contactless check-in/check-out
  • Snorkelling
  • Private check-in/check-out
  • Barber/beauty shop
  • Hot tub/jacuzzi
  • Pool/beach towels
  • Kid-friendly buffet
  • Free WiFi
  • Staff follow all safety protocols as directed by local authorities
  • VIP room facilities
  • Shops (on site)
  • Shuttle service (additional charge)
  • Golf course (within 3 km)
  • WiFi available in all areas
  • Process in place to check health of guests
  • Infinity pool
  • Dry cleaning
  • Airport shuttle (additional charge)
  • Parking
  • Casino
  • Swimming Pool
  • Valet parking
  • On-site parking
  • Games room
  • Laundry
  • Shared lounge/TV area
  • Spa and wellness centre
  • Shoeshine
  • Private parking
  • Fishing
  • Bar
  • Terrace
  • Airport shuttle
  • Nightclub/DJ
  • Internet services
  • Fitness centre
  • Entertainment staff
  • Face masks for guests available
  • Private beach area
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Tour desk
  • Physical distancing rules followed
  • Concierge service
  • Restaurant
  • Business centre
  • Currency exchange
  • Snack bar
  • Mobile app for room service
  • ATM/cash machine on site
  • Facilities for disabled guests
  • Hand sanitizer in guest accommodation and key areas
  • Tennis court
  • Massage
  • Lift
  • Adult only
  • 24-hour front desk
  • Gift shop


Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03

Customers rating

1083 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • Resort Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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