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Information about Grand Residences Riviera Cancun, a Registry Collection Hotel – All Inclusive Hotel

Near Artisans Market

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faro Grill, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 144 guestrooms featuring microwaves and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).When you stay at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This 5-star property is 10.5 mi (16.9 km) from Maroma Beach and 11.5 mi (18.5 km) from Costa Occidental de Isla Mujeres National Park.

Services of Grand Residences Riviera Cancun, a Registry Collection Hotel – All Inclusive Hotel

  • Cooking class
  • Airport shuttle (free)
  • Smoke alarms
  • Face masks for guests available
  • Packed lunches
  • Pool bar
  • Outdoor pool (all year)
  • Physical distancing rules followed
  • Valet parking
  • Breakfast takeaway containers
  • Guest accommodation sealed after cleaning
  • Fax/photocopying
  • Lift
  • Food can be delivered to guest accommodation
  • Free parking
  • Parking on site
  • Games room
  • Business centre
  • Guest accommodation is disinfected between stays
  • Heating
  • Air conditioning
  • Laundry
  • Dry cleaning
  • Infinity pool
  • Bike tours
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Car hire
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Mobile app for room service
  • Tennis court
  • Fire extinguishers
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Currency exchange
  • Solarium
  • Airport shuttle
  • Delivered food is securely covered
  • Entertainment staff
  • Internet services
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Designated smoking area
  • Swimming Pool
  • Special diet menus (on request)
  • Non-smoking rooms
  • CCTV in common areas
  • CCTV outside property
  • Fitness centre
  • Process in place to check health of guests
  • Barber/beauty shop
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Board games/puzzles
  • Heated pool
  • Access to health care professionals
  • Tour desk
  • Kid-friendly buffet
  • Grocery deliveries
  • 24-hour front desk
  • Garden
  • Bar
  • Cashless payment available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Snorkelling
  • Sun terrace
  • Movie nights
  • Express check-in/check-out
  • Contactless check-in/check-out
  • 24-hour security
  • Breakfast in the room
  • Security alarm
  • Beachfront
  • Minimarket on site
  • Indoor play area
  • Family rooms
  • Daily housekeeping
  • Terrace
  • Free WiFi
  • Live music/performance
  • Hot tub/Jacuzzi
  • Pool/beach towels
  • Restaurant
  • Snack bar
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Private check-in/check-out
  • Kids' club
  • Babysitting/child services
  • ATM/cash machine on site
  • Massage
  • Bingo
  • Outdoor pool
  • Private parking
  • Tour or class about local culture
  • First aid kit available
  • WiFi available in all areas
  • Concierge service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Water sport facilities on site
  • Spa and wellness centre
  • Themed dinner nights

Address

Blvd El Cid Unidad 28 y 29 SM 3 Mz 20 Lote 01

Customers rating

97
51 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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