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Information about Grand Residences All Inclusive Hotel

Near Artisans Market

With a stay at Grand Residences All Inclusive in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Town Square and San Jose Catholic Parish. This 5-star property is 14.5 mi (23.3 km) from Maroma Beach and 18 mi (29 km) from Tres Rios Ecopark.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 144 guestrooms featuring microwaves and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faro Grill, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Services of Grand Residences All Inclusive Hotel

  • Dry cleaning
  • BBQ facilities
  • Access to health care professionals
  • Business centre
  • Guest accommodation sealed after cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Family rooms
  • Spa and wellness centre
  • Contactless check-in/check-out
  • Ticket service
  • Terrace
  • Indoor play area
  • Books, DVDs, music for children
  • Kid meals
  • Free WiFi
  • Bike tours
  • Table tennis
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Face masks for guests available
  • Fitness centre
  • Luggage storage
  • Physical distancing rules followed
  • Private check-in/check-out
  • Kids' club
  • Solarium
  • Allergy-free room
  • Airport shuttle
  • Physical distancing in dining areas
  • CCTV outside property
  • Breakfast takeaway containers
  • Shops (on site)
  • Non-smoking rooms
  • Sun terrace
  • Grocery deliveries
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • VIP room facilities
  • WiFi
  • Fax/photocopying
  • On-site parking
  • Valet parking
  • Games room
  • Room service
  • Delivered food is securely covered
  • Board games/puzzles
  • Beachfront
  • Parking
  • Pool/beach towels
  • Smoke alarms
  • Currency exchange
  • Themed dinner nights
  • Process in place to check health of guests
  • First aid kit available
  • Daily housekeeping
  • Air conditioning
  • Tennis court
  • Children television networks
  • Security alarm
  • Babysitting/child services
  • Live music/performance
  • Snorkelling
  • Golf course (within 3 km)
  • Soundproof rooms
  • Cooking class
  • Concierge service
  • Guest accommodation is disinfected between stays
  • Special diet menus (on request)
  • Non-smoking throughout
  • Barber/beauty shop
  • Hot tub/jacuzzi
  • Food can be delivered to guest accommodation
  • Children's playground
  • Designated smoking area
  • Express check-in/check-out
  • Thermometers for guests provided by property
  • Internet services
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Entertainment staff
  • Safety deposit box
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Movie nights
  • Airport shuttle (free)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Lift
  • Massage
  • Private parking
  • ATM/cash machine on site
  • Laundry
  • Restaurant
  • Car hire
  • 24-hour front desk
  • Snack bar
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Fire extinguishers
  • Mini-market on site
  • Private beach area
  • Breakfast in the room
  • Gift shop
  • Free parking
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas

Address

Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3

Customers rating

95
55 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Resort Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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