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Information about Grand Residences All Inclusive Hotel

Near Artisans Market

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).With a stay at Grand Residences All Inclusive in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Town Square and San Jose Catholic Parish. This 5-star property is 14.5 mi (23.3 km) from Maroma Beach and 16.9 mi (27.1 km) from Tres Rios Ecopark.Make yourself at home in one of the 144 guestrooms featuring microwaves and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and free minibar items, as well as phones with free local calls.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faro Grill, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Services of Grand Residences All Inclusive Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Shallow end
  • Allergy-free room
  • Private check-in/check-out
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Outdoor pool (all year)
  • BBQ facilities
  • Special diet menus (on request)
  • Airport shuttle (free)
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Entertainment staff
  • Movie nights
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Mini-market on site
  • Themed dinner nights
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Infinity pool
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Children television networks
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Solarium
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Private beach area
  • Table tennis
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Valet parking

Address

Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3

Customers rating

96
87 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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