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Information about Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Hotel

Near Crococun Zoo

When you stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. This 4.5-star property is 10.7 mi (17.3 km) from Costa Occidental de Isla Mujeres National Park and 12 mi (19.3 km) from Cancun Country Club.Make yourself at home in one of the 435 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SPOON, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Puerto Morelos? This property has facilities measuring 3150 square feet (293 square meters), including a meeting room. Free valet parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a complimentary water park. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Services of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Hotel

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bar
  • Hammam
  • Kid-friendly buffet
  • 24-hour front desk
  • Free WiFi
  • Newspapers
  • Hot tub/Jacuzzi
  • Breakfast in the room
  • Shops on site
  • Snorkelling
  • Barber/beauty shop
  • Pool/beach towels
  • Billiards
  • Family rooms
  • Terrace
  • Sauna
  • ATM/cash machine on site
  • Beachfront
  • Golf course (within 3 km)
  • Property is cleaned by professional cleaning companies
  • Babysitting/child services
  • Room service
  • WiFi
  • Canoeing
  • Restaurant
  • Use of cleaning chemicals that are effective against Coronavirus
  • Car hire
  • Daily housekeeping
  • Safety deposit box
  • Table tennis
  • First aid kit available
  • Contactless check-in/check-out
  • Spa and wellness centre
  • Garden
  • Outdoor pool
  • Parking on site
  • Children's playground
  • Air conditioning
  • WiFi available in all areas
  • Massage
  • Concierge service
  • Games room
  • Water park
  • Cashless payment available
  • Breakfast takeaway containers
  • Snack bar
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Swimming pool toys
  • Dry cleaning
  • Physical distancing rules followed
  • Outdoor pool (all year)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Fax/photocopying
  • Luggage storage
  • Physical distancing in dining areas
  • Valet parking
  • Face masks for guests available
  • Shuttle service (additional charge)
  • Kid meals
  • Smoke alarms
  • Mobile app for room service
  • Bridal suite
  • Process in place to check health of guests
  • Laundry
  • Guest accommodation sealed after cleaning
  • Lift
  • Delivered food is securely covered
  • Kids' club
  • Food can be delivered to guest accommodation
  • Private check-in/check-out
  • Entertainment staff
  • Tennis court
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Meeting/banquet facilities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Ironing service
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Tour desk
  • Evening entertainment
  • Fitness centre
  • Non-smoking rooms
  • Swimming Pool
  • Plunge pool
  • Pool with view
  • Internet services
  • Pool bar
  • Free parking
  • Business centre
  • Express check-in/check-out

Address

Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic

Customers rating

85
866 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel
  • Family Hotel
  • Resort Hotel
  • Romantic Hotel

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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