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Information about NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma Hotel

Near Petempich Bay

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 2 meeting rooms available for events. Free valet parking is available onsite.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Make yourself at home in one of the 14 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at THE BEACH HOUSE, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. Located in Puerto Morelos, NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma is by the sea, within a 15-minute drive of Crococun Zoo and Puerto Morelos Town Square. This 4.5-star property is 7.6 mi (12.3 km) from Puerto Morelos Reef and 7.8 mi (12.5 km) from Artisans Market.

Services of NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma Hotel

  • Wheelchair-accessible concierge desk
  • Concierge services
  • Tours/ticket assistance
  • Number of poolside bars - 1
  • Property confirms they are implementing enhanced cleaning measures
  • Babysitting or childcare (surcharge)
  • Wedding services
  • Terrace
  • Designated smoking areas
  • Wheelchair-accessible registration desk
  • Children's club (free)
  • Wheelchair accessible (may have limitations)
  • Spa services on site
  • Commonly-touched surfaces are cleaned with disinfectant
  • Couples/private dining
  • Guests are provided with free hand sanitizer
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Beach towels
  • No rollaway/extra beds available
  • Laundry facilities
  • Property confirms they are implementing guest safety measures
  • Social distancing measures are in place
  • Number of coffee shops/cafes - 1
  • Hair salon
  • Beach sun loungers
  • Pool sun loungers
  • Free valet parking
  • Staff wears personal protective equipment
  • Full-service spa
  • Staff temperature checks are conducted regularly
  • Contactless check-out is available
  • Garden
  • 24-hour front desk
  • Sauna
  • Karaoke
  • Games
  • In-room accessibility
  • Upper floors accessible by stairs only
  • No elevators
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Gap period enforced between guest stays - 72 hours
  • Free WiFi
  • Property is cleaned with disinfectant
  • Multilingual staff
  • Business center
  • Temperature checks are available to guests
  • Beach umbrellas
  • Pets not allowed
  • Contactless check-in is available
  • Coffee/tea in common areas
  • Pool umbrellas
  • Porter/bellhop
  • No cribs (infant beds) available
  • Number of swim-up bars - 1
  • Number of bars/lounges - 6
  • Conference center
  • Supervised childcare/activities (surcharge)
  • Luggage storage
  • Number of outdoor pools - 4
  • Number of restaurants - 4
  • Fitness facilities
  • Gift shops or newsstand
  • Concerts/live shows
  • Number of meeting rooms - 2
  • Dry cleaning/laundry service


Carretera Cancún Puerto Morelos Km 27.5

Customers rating

52 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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