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Information about Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

Near Chac Mool Beach

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 3-minute walk from Chac Mool Beach and within a 5-minute drive of La Isla Shopping Mall. This 4.5-star property is 5.5 mi (8.8 km) from Delfines Beach and 1 mi (1.6 km) from Costa Occidental de Isla Mujeres National Park.

Services of Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

  • Table tennis
  • Daily housekeeping
  • Non-smoking rooms
  • Barber/beauty shop
  • Meeting/banquet facilities
  • Room service
  • Restaurant
  • Special diet menus (on request)
  • Entertainment staff
  • Adult only
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Laundry
  • Safety deposit box
  • Terrace
  • Hot tub/Jacuzzi
  • Cashless payment available
  • Free WiFi
  • Shared lounge/TV area
  • 24-hour front desk
  • Golf course (within 3 km)
  • Heating
  • Sun terrace
  • ATM/cash machine on site
  • Valet parking
  • Luggage storage
  • Private check-in/check-out
  • Games room
  • Fax/photocopying
  • Facilities for disabled guests
  • First aid kit available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour or class about local culture
  • Concierge service
  • Massage
  • Outdoor pool (all year)
  • WiFi
  • Outdoor pool
  • Themed dinner nights
  • Spa and wellness centre
  • Chapel/shrine
  • Internet services
  • Car hire
  • Tennis court
  • Snack bar
  • Fitness centre
  • Swimming Pool
  • Process in place to check health of guests
  • Air conditioning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Parking
  • Airport shuttle
  • Dry cleaning
  • Pool/beach towels
  • Ironing service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Live music/performance
  • Express check-in/check-out
  • Packed lunches
  • Aerobics
  • Darts
  • Sauna
  • Billiards
  • Evening entertainment
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bar
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Guest accommodation sealed after cleaning
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Currency exchange
  • Live sport events (broadcast)
  • Tour desk
  • Physical distancing in dining areas

Address

Blvd Kukulcan Km 11.5 HZ

Customers rating

95
1759 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Family Hotel
  • Resort Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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