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Information about Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

In Cancun (Zona Hotelera)

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Costa Occidental de Isla Mujeres National Park and Chac Mool Beach. This 4.5-star property is 0.8 mi (1.3 km) from Cancun Interactive Aquarium and 0.8 mi (1.3 km) from Tequila Museum.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Services of Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

  • Luggage storage
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Physical distancing rules followed
  • Darts
  • Physical distancing in dining areas
  • Valet parking
  • Packed lunches
  • Free parking
  • Shared lounge/TV area
  • Games room
  • Heating
  • Guest accommodation is disinfected between stays
  • Swimming Pool
  • Air conditioning
  • Laundry
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Aerobics
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Dry cleaning
  • Meeting/banquet facilities
  • Safety deposit box
  • Special diet menus (on request)
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Bridal suite
  • Airport shuttle (additional charge)
  • Entertainment staff
  • Fitness centre
  • VIP room facilities
  • Tennis court
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Barber/beauty shop
  • Designated smoking area
  • Billiards
  • Guest accommodation sealed after cleaning
  • Currency exchange
  • Tour desk
  • Newspapers
  • Live sport events (broadcast)
  • 24-hour front desk
  • Cashless payment available
  • Golf course (within 3 km)
  • Bar
  • Express check-in/check-out
  • Adult only
  • Sauna
  • Sun terrace
  • Evening entertainment
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Terrace
  • Non-smoking rooms
  • Pool/beach towels
  • Ironing service
  • Parking
  • Shops (on site)
  • Table tennis
  • Airport shuttle
  • Live music/performance
  • Daily housekeeping
  • Free WiFi
  • Hot tub/jacuzzi
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • WiFi
  • Chapel/shrine
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private check-in/check-out
  • Massage
  • Concierge service
  • Tour or class about local culture
  • Themed dinner nights
  • Outdoor pool
  • Lift
  • ATM/cash machine on site
  • First aid kit available
  • Facilities for disabled guests
  • Spa and wellness centre
  • Outdoor pool (all year)

Address

Blvd Kukulcan Km 11.5 HZ

Customers rating

92
1910 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Resort Hotel
  • Wellness Hotel
  • Romantic Hotel
  • Beach Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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