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Information about The Pyramid at Grand Oasis - All Inclusive Hotel

Near Aquaworld

Make yourself at home in one of the 323 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions can provide entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Benazuza - Adults Only, one of the property's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the poolside bar or one of 10 bars/lounges, or 2 beach bars. The following facilities or services will be unavailable from July 27 2021 to January 31 2022 (dates subject to change): Bar/Lounge(s)Dining venue(s)Entertainment facilitiesRecreation facilitiesLocated in Cancun (Zona Hotelera), The Pyramid at Grand Oasis - All Inclusive is within a 15-minute walk of Maya Cancun Museum and Aquaworld. This 4-star property is 0.7 mi (1.2 km) from Ballenas Beach and 1.7 mi (2.7 km) from Marlin Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has facilities measuring 6458 square feet (600 square meters), including a conference center. Free self parking is available onsite.

Services of The Pyramid at Grand Oasis - All Inclusive Hotel

  • Kids' outdoor play equipment
  • Breakfast in the room
  • Barber/beauty shop
  • Beachfront
  • Meeting/banquet facilities
  • VIP room facilities
  • Fire extinguishers
  • Restaurant
  • Special diet menus (on request)
  • Bar
  • Room service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Entertainment staff
  • Guest accommodation is disinfected between stays
  • Nightclub/DJ
  • Daily housekeeping
  • Free WiFi
  • Live music/performance
  • Table tennis
  • Safety deposit box
  • Shops (on site)
  • Garden
  • Children's playground
  • Contactless check-in/check-out
  • Cashless payment available
  • Security alarm
  • Concierge service
  • ATM/cash machine on site
  • 24-hour front desk
  • Kids' club
  • Luggage storage
  • Massage
  • Shared lounge/TV area
  • 24-hour security
  • Private check-in/check-out
  • Fax/photocopying
  • Games room
  • Ticket service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Children television networks
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Outdoor pool (all year)
  • Bingo
  • Water sport facilities (on site)
  • Snack bar
  • First aid kit available
  • WiFi
  • Access to health care professionals
  • Smoke alarms
  • Themed dinner nights
  • Public Bath
  • Tour desk
  • Board games/puzzles
  • Spa and wellness centre
  • Air conditioning
  • Outdoor pool
  • Internet services
  • Process in place to check health of guests
  • Fitness centre
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • On-site parking
  • Tennis court
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Babysitting/child services
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Dry cleaning
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Aerobics
  • Pool/beach towels
  • Mobile app for room service
  • Snorkelling
  • Guest accommodation sealed after cleaning
  • Laundry
  • Indoor play area
  • Evening entertainment
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Billiards
  • Business centre
  • CCTV outside property
  • Express check-in/check-out
  • Parking
  • Designated smoking area
  • Physical distancing rules followed
  • Gift shop
  • Physical distancing in dining areas
  • Live sport events (broadcast)
  • Currency exchange
  • CCTV in common areas

Address

Blvd. Kukulcan, Km. 16.5, Zona Hotelera

Customers rating

73
2514 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • City Hotel
  • Resort Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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