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Information about The Ritz-Carlton, Cancun Hotel

Near Luxury Avenue Shopping Mall

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.Located in Cancun (Zona Hotelera), The Ritz-Carlton, Cancun is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.2 mi (2 km) from La Isla Shopping Mall and 2.7 mi (4.4 km) from El Rey Ruins.Make yourself at home in one of the 365 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Grab a bite at Casitas, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Services of The Ritz-Carlton, Cancun Hotel

  • Concierge service
  • Guest accommodation is disinfected between stays
  • Heating
  • Business centre
  • Kids' club
  • Laundry
  • Parking on site
  • Facilities for disabled guests
  • Heated pool
  • Fax/photocopying
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Massage
  • Non-smoking rooms
  • Shallow end
  • Process in place to check health of guests
  • Beachfront
  • Fitness centre
  • Air conditioning
  • Barber/beauty shop
  • Physical distancing in dining areas
  • Car hire
  • Access to health care professionals
  • Tour desk
  • Shuttle service (additional charge)
  • Safety deposit box
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Tennis court
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Delivered food is securely covered
  • Non-smoking throughout
  • Sauna
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ironing service
  • First aid kit available
  • Private parking
  • Children's playground
  • Airport shuttle
  • Free WiFi
  • Hot tub/Jacuzzi
  • WiFi
  • Internet services
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Parking
  • Babysitting/child services
  • Garden
  • Express check-in/check-out
  • Outdoor pool
  • Swimming Pool
  • Breakfast in the room
  • Terrace
  • Pool with view
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Spa and wellness centre
  • Restaurant
  • Outdoor pool (all year)
  • 24-hour front desk
  • Valet parking
  • Lift
  • Private check-in/check-out

Address

Retorno del Rey No. 36

Customers rating

93
1073 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Resort Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Wellness Hotel
  • Family Hotel
  • Business Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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