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Information about The Ritz-Carlton, Cancun Hotel

Near Luxury Avenue Shopping Mall

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Club Grill, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 365 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Located in Cancun (Zona Hotelera), The Ritz-Carlton, Cancun is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.2 mi (1.9 km) from Cancun Interactive Aquarium and 2.7 mi (4.4 km) from El Rey Ruins.This property is closed from October 6 2020 to October 8 2020 (dates subject to change).Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Services of The Ritz-Carlton, Cancun Hotel

  • Breakfast in the room
  • Shoeshine
  • Shallow end
  • Private check-in/check-out
  • Car hire
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Tour desk
  • Meeting/banquet facilities
  • Tennis court
  • Outdoor pool (all year)
  • Heating
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Pool with view
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Terrace
  • Physical distancing rules followed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Garden
  • Express check-in/check-out
  • Heated pool
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Hot tub/jacuzzi
  • Physical distancing in dining areas
  • Shops (on site)
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Room service
  • Currency exchange
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Private beach area
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Valet parking

Address

Retorno del Rey No. 36

Customers rating

91
1565 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Resort Hotel
  • Beach Hotel
  • Business Hotel
  • Family Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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