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Information about The Ritz-Carlton, Cancun Hotel

Near Luxury Avenue Shopping Mall

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Located in Cancun (Zona Hotelera), The Ritz-Carlton, Cancun is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.2 mi (1.9 km) from Cancun Interactive Aquarium and 2.7 mi (4.4 km) from El Rey Ruins.Make yourself at home in one of the 365 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Grab a bite at The Club Grill, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Services of The Ritz-Carlton, Cancun Hotel

  • Dry cleaning
  • Physical distancing rules followed
  • Outdoor pool (all year)
  • Physical distancing in dining areas
  • Valet parking
  • Non-smoking throughout
  • Shuttle service (additional charge)
  • Lift
  • Fax/photocopying
  • Swimming Pool
  • Food can be delivered to guest accommodation
  • Air conditioning
  • Laundry
  • Pool with view
  • Internet services
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Airport shuttle (additional charge)
  • Airport shuttle
  • VIP room facilities
  • Business centre
  • Parking
  • Tennis court
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Private beach area
  • Special diet menus (on request)
  • Tour desk
  • Fitness centre
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Barber/beauty shop
  • Heated pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • 24-hour front desk
  • Bar
  • Express check-in/check-out
  • Non-smoking rooms
  • Hot tub/jacuzzi
  • Shops (on site)
  • Breakfast in the room
  • Beachfront
  • Ironing service
  • Free WiFi
  • Terrace
  • Safety deposit box
  • Room service
  • Babysitting/child services
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • WiFi
  • Shallow end
  • Kids' club
  • On-site parking
  • Massage
  • Heating
  • Restaurant
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private check-in/check-out
  • Ticket service
  • Shoeshine
  • Garden
  • Spa and wellness centre
  • Children's playground
  • Outdoor pool
  • Private parking
  • Concierge service
  • Access to health care professionals
  • Facilities for disabled guests

Address

Retorno del Rey No. 36

Customers rating

89
1209 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • Beach Hotel
  • Resort Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Family Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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