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Information about Krystal Grand Cancun Hotel

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Krystal Grand Cancun is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to with Luxury where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Services of Krystal Grand Cancun Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Shoeshine
  • Private check-in/check-out
  • Pool/beach towels
  • Car hire
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • Tour desk
  • Live music/performance
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Water sport facilities (on site)
  • Pool with view
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Mini-market on site
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Windsurfing
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • Happy hour
  • VIP room facilities
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Aerobics
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Shops (on site)
  • Non-smoking throughout
  • Babysitting/child services
  • Baby safety gates
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Family rooms
  • Luggage storage
  • Kids' outdoor play equipment
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Diving
  • Private beach area
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Valet parking

Address

Boulevard Kukulkan Km 8.5

Customers rating

82
1741 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Family Hotel
  • City Hotel
  • Beach Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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