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Information about Krystal Grand Cancún Hotel

Near Plaza Caracol Mall

Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Terraza el Mortero, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 5 bars/lounges. With a stay at Krystal Grand Cancún in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This 4-star resort is 0.1 mi (0.2 km) from Forum Beach and 0.5 mi (0.8 km) from Chac Mool Beach.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This resort has 6 meeting rooms available for events. Free self parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and a hair salon.

Services of Krystal Grand Cancún Hotel

  • Bar
  • Shops (on site)
  • Baby safety gates
  • ATM/cash machine on site
  • Entertainment staff
  • Internet services
  • CCTV outside property
  • Heated pool
  • Fitness centre
  • Tour desk
  • Food can be delivered to guest accommodation
  • Tour or class about local culture
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Valet parking
  • On-site parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children's playground
  • Snorkelling
  • Air conditioning
  • Barber/beauty shop
  • Non-smoking throughout
  • Outdoor pool (all year)
  • Private parking
  • Staff follow all safety protocols as directed by local authorities
  • Pool with view
  • Restaurant
  • Spa and wellness centre
  • Concierge service
  • Snack bar
  • Terrace
  • Diving
  • Currency exchange
  • Security alarm
  • Laundry
  • Mini-market on site
  • Babysitting/child services
  • Hand sanitizer in guest accommodation and key areas
  • Daily housekeeping
  • Windsurfing
  • Shoeshine
  • Designated smoking area
  • Water sport facilities (on site)
  • 24-hour security
  • Car hire
  • Fire extinguishers
  • Private beach area
  • Gift shop
  • Soundproof rooms
  • Free parking
  • 24-hour front desk
  • Facilities for disabled guests
  • Happy hour
  • Lift
  • Live music/performance
  • Massage
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Kid meals
  • Breakfast in the room
  • Free WiFi
  • Physical distancing rules followed
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Pool/beach towels
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Non-smoking rooms
  • Outdoor pool
  • Ironing service
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Pool bar
  • WiFi
  • Garden
  • Physical distancing in dining areas
  • Cooking class
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Cashless payment available
  • Golf course (within 3 km)
  • Kids' outdoor play equipment
  • Room service
  • Parking
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Sauna
  • Board games/puzzles
  • Kids' club
  • Themed dinner nights
  • Aerobics
  • Swimming Pool
  • Smoke alarms
  • Beachfront
  • Dry cleaning
  • Trouser press
  • Process in place to check health of guests
  • Sun terrace
  • VIP room facilities
  • WiFi available in all areas

Address

Blvd. Kukulcan km 8.5, Zona Hotelera

Customers rating

77
3533 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Beach Hotel
  • City Hotel

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At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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