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Information about Krystal Grand Cancun Hotel

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Krystal Grand Cancun is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to with Luxury where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Services of Krystal Grand Cancun Hotel

  • WiFi
  • 24-hour front desk
  • Free parking
  • Special diet menus (on request)
  • 24-hour security
  • Water sport facilities (on site)
  • Car hire
  • Cooking class
  • Sun terrace
  • Parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Currency exchange
  • Kids' club
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Garden
  • Themed dinner nights
  • Diving
  • Fire extinguishers
  • Room service
  • Board games/puzzles
  • Non-smoking rooms
  • Breakfast in the room
  • Outdoor pool
  • Tour desk
  • Ironing service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Barber/beauty shop
  • Kid meals
  • Soundproof rooms
  • Staff follow all safety protocols as directed by local authorities
  • Entertainment staff
  • Snorkelling
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Lift
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Private beach area
  • Air conditioning
  • Luggage storage
  • Babysitting/child services
  • Live music/performance
  • Fitness centre
  • Internet services
  • Facilities for disabled guests
  • Designated smoking area
  • Windsurfing
  • Bar
  • Daily housekeeping
  • Shoeshine
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Spa and wellness centre
  • Laundry
  • Happy hour
  • Terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kids' outdoor play equipment
  • Gift shop
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Heated pool
  • Private parking
  • Family rooms
  • Restaurant
  • ATM/cash machine on site
  • Mini-market on site
  • Pool with view
  • On-site parking
  • Cashless payment available
  • Valet parking
  • Concierge service
  • Snack bar
  • Pool bar
  • Non-smoking throughout
  • Smoke alarms
  • WiFi available in all areas
  • Private check-in/check-out
  • Tour or class about local culture
  • VIP room facilities
  • Pool/beach towels
  • Children's playground
  • Guest accommodation sealed after cleaning
  • Security alarm
  • Beachfront
  • Dry cleaning
  • Trouser press
  • CCTV outside property
  • Sauna
  • Process in place to check health of guests
  • First aid kit available
  • Golf course (within 3 km)
  • Safety deposit box
  • Aerobics
  • Baby safety gates
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Free WiFi
  • Shops (on site)
  • Guest accommodation is disinfected between stays

Address

Boulevard Kukulkan Km 8.5

Customers rating

79
3043 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Business Hotel
  • Beach Hotel
  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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