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Information about Hyatt Ziva Cancun Hotel

"Hyatt Ziva Cancun welcomes guests of all ages to all-inclusive luxury inspired by the beauty of the destination, on Cancun’s most desirable peninsula.The only resort in the region surrounded on three sides by the sparkling Caribbean Sea, this family-friendly oasis features private balconies with stunning views in all accommodations. Unique amenities include floating swim-up suites, a microbrewery and private piers for snorkeling or candlelit dinners. Relax on pristine beaches and enjoy three infinity pools. Savor oceanfront dining, listen to live music at the outdoor amphitheater and marvel at the ocean views from Zen Spa, which features a fitness center that never closes. Younger guests will love the KidZ Club, while adults can escape to the beat of live music and dancing at Sky Lounge at Punta Vista Roof Top Bar."

Services of Hyatt Ziva Cancun Hotel

  • Table tennis
  • Family rooms
  • Daily housekeeping
  • Kids' outdoor play equipment
  • Non-smoking rooms
  • Barber/beauty shop
  • Fire extinguishers
  • Meeting/banquet facilities
  • Room service
  • Restaurant
  • Special diet menus (on request)
  • Beachfront
  • Entertainment staff
  • Guest accommodation is disinfected between stays
  • Kid-friendly buffet
  • Laundry
  • Safety deposit box
  • Terrace
  • Hot tub/Jacuzzi
  • Cashless payment available
  • Free WiFi
  • Shared lounge/TV area
  • Children's playground
  • Garden
  • 24-hour front desk
  • 24-hour security
  • Parking on site
  • Sun terrace
  • ATM/cash machine on site
  • Valet parking
  • Luggage storage
  • Kids' club
  • Fax/photocopying
  • First aid kit available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Water sport facilities on site
  • WiFi available in all areas
  • Concierge service
  • Massage
  • Outdoor pool (all year)
  • WiFi
  • Outdoor pool
  • Spa and wellness centre
  • Smoke alarms
  • Internet services
  • Car hire
  • Tennis court
  • Snack bar
  • Fitness centre
  • Swimming Pool
  • Pool with view
  • Process in place to check health of guests
  • Air conditioning
  • Babysitting/child services
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Non-smoking throughout
  • Parking
  • Airport shuttle
  • Dry cleaning
  • Pool/beach towels
  • Kid meals
  • Ironing service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mobile app for room service
  • Indoor play area
  • Pool bar
  • Sauna
  • Billiards
  • Evening entertainment
  • Shuttle service (additional charge)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Snorkelling
  • Bar
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Guest accommodation sealed after cleaning
  • Hammam
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Currency exchange
  • Live sport events (broadcast)
  • Tour desk
  • Physical distancing in dining areas
  • CCTV in common areas

Address

Blvd. Kukulcan Mz 51-Lt 7 Punta Cancun Zona Hotelera Cancun

Customers rating

95
2389 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel
  • Family Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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