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Information about Hyatt Ziva Cancun All Inclusive Hotel

Near Plaza Caracol Mall

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 4.5-star property is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Services of Hyatt Ziva Cancun All Inclusive Hotel

  • Bridal suite
  • Babysitting/child services
  • Safety deposit box
  • Daily housekeeping
  • Currency exchange
  • Sauna
  • Parking
  • Process in place to check health of guests
  • 24-hour front desk
  • Special diet menus (on request)
  • Air conditioning
  • Tennis court
  • Tour desk
  • Snorkelling
  • Free parking
  • Airport shuttle (additional charge)
  • Fax/photocopying
  • Snack bar
  • WiFi
  • Non-smoking rooms
  • Restaurant
  • ATM/cash machine on site
  • Ironing service
  • Outdoor pool
  • Room service
  • Shuttle service (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Luggage storage
  • Airport shuttle
  • Massage
  • Physical distancing in dining areas
  • Lift
  • Evening entertainment
  • Meeting/banquet facilities
  • Entertainment staff
  • Staff follow all safety protocols as directed by local authorities
  • Barber/beauty shop
  • Hot tub/jacuzzi
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Indoor play area
  • Food can be delivered to guest accommodation
  • Table tennis
  • Fitness centre
  • Water sport facilities (on site)
  • Internet services
  • Designated smoking area
  • Bar
  • Hand sanitizer in guest accommodation and key areas
  • Kids' outdoor play equipment
  • Cashless payment available
  • Terrace
  • Mobile app for room service
  • Spa and wellness centre
  • Dry cleaning
  • Guest accommodation sealed after cleaning
  • Gift shop
  • Swimming Pool
  • Beachfront
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Pool/beach towels
  • Laundry
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • Pool with view
  • Kid-friendly buffet
  • Valet parking
  • On-site parking
  • Shops (on site)
  • Kid meals
  • Garden
  • WiFi available in all areas
  • Sun terrace
  • Concierge service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pool bar
  • Non-smoking throughout
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Children's playground
  • Billiards
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Kids' club
  • First aid kit available

Address

Blvd. Kukulcan, Manzana 51, Lote 7

Customers rating

91
3184 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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