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Information about Casa Maya Hotel

Stay in an elegant and luxurious Cancun accommodation with a serene view of the Caribbean here at Hotel Casa Maya. Surround yourself with first class amenities and stellar service. Enjoy the convenience of being near the places where you can spend hours of recreation. This is what you get when you stay at our hotel, the best place to be to enjoy the sights and activities of Cancun. Seek shelter from the warm Caribbean when you stay at our hotel’s complete accommodations. Our rooms’ furnishings and amenities provide total privacy and relaxation. We provide the comforts of home in a more refined environment. The neutral and pastel themes of our rooms contribute to the relaxing vibe. Our rooms open up to the sight of the magnificent Caribbean sea, giving you the luxury of waking up to such beauty. Staying just within the premises of our hotel is still enjoyable, courtesy of our first-class service. We provide the same level of service to all our guests. You will get pampered at Casa Maya, whether you’re staying in our more affordable rooms or you’re occupying our more expensive suites.

Services of Casa Maya Hotel

  • 24 hour security
  • Hot Tub Pool
  • Children's play area
  • Beach access
  • Fitness centre
  • Adjoining rooms
  • Outdoor swimming pool
  • Bar
  • Air Conditioning
  • Restaurant
  • Beach
  • Elevator/Lift
  • 24-hour reception / front desk

Address

Blvd. Kukulkan Km 5.5 Zona Hotelera

Customers rating

86
3536 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Beach Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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