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Information about Villas Picalu Lodge Hotel

Offering a year-round outdoor pool, Villas Picalu Lodge is situated in Puerto Aventuras, 21 km from Playa del Carmen. The property features free WiFi throughout. A range of activities is offered in the area, such as golfing, snorkeling and diving. The lodge also offers bike hire and car hire. Tulum is 41 km from Villas Picalu Lodge, while Cozumel is 29 km away. The nearest airport is Cozumel International Airport, 31 km from the property.

Please inform Villas Picalu Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of Villas Picalu Lodge Hotel

  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • First aid kit available
  • Library
  • WiFi
  • Airport shuttle
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Daily housekeeping
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Car hire
  • Guest accommodation sealed after cleaning
  • Golf course (within 3 km)
  • Delivered food is securely covered
  • Windsurfing
  • Tennis court
  • Fire extinguishers
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Private check-in/check-out
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Snorkelling
  • Bicycle rental
  • Designated smoking area
  • Fishing
  • Food can be delivered to guest accommodation
  • Property is cleaned by professional cleaning companies
  • Adult only
  • Invoice provided
  • Non-smoking throughout
  • Physical distancing in dining areas
  • Outdoor pool (all year)
  • Diving
  • Physical distancing rules followed
  • Smoke alarms
  • Shuttle service (additional charge)
  • Cycling
  • Terrace
  • Free WiFi
  • Tour desk
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Internet services
  • Cashless payment available
  • Garden
  • Air conditioning
  • Outdoor pool
  • Parking on site
  • Grocery deliveries
  • Guests can opt-out of daily cleaning service
  • Guests have the option to reuse towels
  • Key card or motion-controlled electricity for guests
  • Ticket service
  • Swimming Pool
  • Non-smoking rooms
  • Free parking
  • Express check-in/check-out

Address

Bahia Xaak 52

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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