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Information about Villas Picalu Lodge Hotel

Offering a year-round outdoor pool, Villas Picalu Lodge is situated in Puerto Aventuras, 21 km from Playa del Carmen. The property features free WiFi throughout. A range of activities is offered in the area, such as golfing, snorkeling and diving. The lodge also offers bike hire and car hire. Tulum is 41 km from Villas Picalu Lodge, while Cozumel is 29 km away. The nearest airport is Cozumel International Airport, 31 km from the property.

Please inform Villas Picalu Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of Villas Picalu Lodge Hotel

  • Smoke alarms
  • Library
  • Outdoor pool
  • Garden
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Snorkelling
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Adult only
  • Daily housekeeping
  • Tennis court
  • Outdoor pool (all year)
  • Non-smoking throughout
  • Fishing
  • Invoice provided
  • Ticket service
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Diving
  • Golf course (within 3 km)
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Windsurfing
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Bahia Xaak 52

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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