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Information about Hard Rock Hotel Riviera Maya - All Inclusive Hotel

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has facilities measuring 87823 square feet (8159 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.With a stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Kantenah Lagoon. This 4.5-star property is 9.1 mi (14.7 km) from Xcaret Eco Theme Park and 9.5 mi (15.3 km) from Xplor Theme Park.

Services of Hard Rock Hotel Riviera Maya - All Inclusive Hotel

  • Dry cleaning/laundry service
  • Spa tub
  • Poolside bar
  • Number of bars/lounges - 7
  • Golf cart
  • Spa treatment room(s)
  • Wedding services
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Snack bar/deli
  • Luggage storage
  • Meeting rooms
  • Conference center
  • Terrace
  • Nightclub
  • Tours/ticket assistance
  • Wheelchair accessible parking
  • Roll-in shower
  • Garden
  • Arcade/game room
  • Swim-up bar
  • Free WiFi
  • Billiards or pool table
  • Designated smoking areas (fines apply)
  • Spa services on site
  • Accessible bathroom
  • Hair salon
  • On private beach
  • Number of buildings/towers - 9
  • Airport transportation
  • Beach towels
  • Business center
  • Number of floors - 3
  • Steam room
  • Shopping on site
  • Free self parking
  • Coffee/tea in common areas
  • Designated smoking areas
  • Conference space size (meters) - 8159
  • Supervised childcare/activities (surcharge)
  • Computer station
  • Fitness facilities
  • Golf lessons with a pro
  • Number of restaurants - 9
  • Free valet parking
  • Clubhouse
  • Golf clubs (equipment)
  • Television in common areas
  • Free breakfast
  • No pets or service animals allowed
  • Children's club (free)
  • Multilingual staff
  • Total number of rooms - 1264
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Pets not allowed
  • 24-hour front desk
  • Sauna
  • Conference space
  • Express check-out
  • Airport transportation (surcharge)
  • Number of outdoor pools - 2
  • Conference space size (feet) - 87823
  • In-room accessibility
  • Number of coffee shops/cafes - 2
  • Tennis on site
  • Outdoor tennis courts - 2
  • Beach umbrellas
  • Porter/bellhop
  • Express check-in
  • ATM/banking
  • Concierge services
  • Grocery/convenience store
  • Full-service spa
  • Gift shops or newsstand

Address

Km 72, Carretera Cancun-Chetumal

Customers rating

93
4979 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Resort Hotel
  • Family Hotel
  • Wellness Hotel

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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