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Information about Hotel Civic Express

Situated in Poza Rica de Hidalgo, Hotel Civic Express provides free WiFi throughout the property. Each accommodation at the 3-star hotel has city views, and guests can enjoy access to a restaurant and to a bar. Free private parking is available and the hotel also features car hire for guests who want to explore the surrounding area. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel Civic Express the rooms have bed linen and towels. Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay. The nearest airport is El Tajín National Airport, 9 km from the accommodation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that for Credit Card payments will need to send an authorization letter with the date and amount of charges and agreed security code, accompanied by a copy of the credit card and credential ID of the cardholder on both sides. Upon receipt of these documents, the lock is effected according to the policies of deposits and guarantees. Please contact the property after booking to receive instructions on bank deposits and payment by check.

Services of Hotel Civic Express

  • Internet services
  • Daily housekeeping
  • Free WiFi
  • 24-hour front desk
  • Bridal suite
  • Private parking
  • Car hire
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Air conditioning
  • Restaurant
  • Non-smoking rooms
  • WiFi
  • Physical distancing rules followed
  • Non-smoking throughout
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi available in all areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free parking
  • Bar
  • Fax/photocopying
  • CCTV in common areas
  • Parking
  • Children television networks
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Contactless check-in/check-out
  • Fire extinguishers
  • Guest accommodation is disinfected between stays


Privada 16 norte numero 122 colonia obrera

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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