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Information about Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated Hotel

Near Playa del Carmen Main Beach

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6781 square feet (630 square meters), including conference space. Free valet parking is available onsite.With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Mamitas Beach Club. This 4.5-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 0.4 mi (0.7 km) from Nuestra Senora del Carmen Catholic Church.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy fusion cuisine at Pelicanos, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Treat yourself to a stay in one of the 513 guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Services of Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated Hotel

  • Free WiFi
  • Service animals not allowed
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Wedding services
  • Outdoor tennis court
  • Garden
  • Property confirms they are implementing guest safety measures
  • Number of bars/lounges - 7
  • Pool sun loungers
  • Temperature checks are available to guests
  • Number of spa tubs - 2
  • Table tennis
  • Meeting rooms
  • Poolside bar
  • Business center
  • Television in common areas
  • Spa treatment room(s)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Evening entertainment
  • Roll-in shower
  • Ballroom
  • Luggage storage
  • Staff wears personal protective equipment
  • Full-service spa
  • Hair salon
  • Minimum guest age is 18
  • Pool umbrellas
  • Beach towels
  • Tours/ticket assistance
  • Laundry facilities
  • No cribs (infant beds) available
  • Guests are provided with free hand sanitizer
  • Fitness facilities
  • Multilingual staff
  • Contactless check-out is available
  • Pets not allowed
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Dry cleaning/laundry service
  • Concierge services
  • Conference space size (meters) - 630
  • Sauna
  • Staff temperature checks are conducted regularly
  • Individually-wrapped food options are available
  • In-room accessibility
  • ATM/banking
  • Shopping on site
  • Swim-up bar
  • Computer station
  • Free newspapers in lobby
  • Caters to adults only
  • 24-hour front desk
  • Porter/bellhop
  • Games
  • Snack bar/deli
  • Beach umbrellas
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Number of restaurants - 8
  • Reception hall
  • Beach cabanas (surcharge)
  • Concerts/live shows
  • Shield between guests and staff in main contact areas
  • Coffee shop or café
  • Wheelchair accessible – no
  • Designated smoking areas
  • Gift shops or newsstand
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Individually-wrapped food options are available for breakfast
  • Conference space
  • Number of outdoor pools - 3
  • Free valet parking
  • Beach sun loungers
  • Billiards or pool table
  • Accessible bathroom
  • Elevator
  • Social distancing measures are in place
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Conference space size (feet) - 6781
  • Banquet hall
  • Steam room
  • Swimming pool

Address

Av. Constituyentes No. 2

Customers rating

88
2550 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel

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  • Departure times ( check-out ) at 11:00.
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