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Information about Hilton Playa del Carmen, an All-Inclusive Adult Resort Hotel

Near Playa del Carmen Main Beach

Treat yourself to a stay in one of the 513 guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Mamitas Beach Club. This 4.5-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 0.4 mi (0.7 km) from Nuestra Senora del Carmen Catholic Church.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6781 square feet (630 square meters), including conference space. Free valet parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy fusion cuisine at Pelicanos, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Services of Hilton Playa del Carmen, an All-Inclusive Adult Resort Hotel

  • Designated smoking areas
  • Shield between guests and staff in main contact areas
  • Reception hall
  • Porter/bellhop
  • Banquet hall
  • Steam room
  • Swimming pool
  • Sauna
  • Dry cleaning/laundry service
  • Computer station
  • Wheelchair accessible – no
  • Laundry facilities
  • Swim-up bar
  • Snack bar/deli
  • Concerts/live shows
  • Individually-wrapped food options are available for breakfast
  • Beach cabanas (surcharge)
  • Social distancing measures are in place
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Fitness facilities
  • Pets not allowed
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Multilingual staff
  • 24-hour front desk
  • Coffee shop or café
  • ATM/banking
  • No cribs (infant beds) available
  • Individually-wrapped food options are available through room service
  • Tours/ticket assistance
  • Caters to adults only
  • Conference space size (meters) - 630
  • Pool umbrellas
  • Business center
  • Evening entertainment
  • In-room accessibility
  • Shopping on site
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Individually-wrapped food options are available
  • Contactless check-out is available
  • Concierge services
  • Beach umbrellas
  • Poolside bar
  • Minimum guest age is 18
  • Temperature checks are available to guests
  • Table tennis
  • Events/parties not allowed
  • Ballroom
  • Number of spa tubs - 2
  • Service animals not allowed
  • Outdoor tennis court
  • Free WiFi
  • Spa treatment room(s)
  • Property is cleaned with disinfectant
  • Roll-in shower
  • Staff temperature checks are conducted regularly
  • Hair salon
  • Luggage storage
  • Free newspapers in lobby
  • Staff wears personal protective equipment
  • Free valet parking
  • Full-service spa
  • Garden
  • Number of bars/lounges - 7
  • Gap period enforced between guest stays - 24 hours
  • Gift shops or newsstand
  • Number of outdoor pools - 3
  • Terrace
  • Contactless check-in is available
  • Billiards or pool table
  • Conference space
  • Accessible bathroom
  • Beach towels
  • Property confirms they are implementing guest safety measures
  • Meeting rooms
  • Wedding services
  • Guests are provided with free hand sanitizer
  • Beach sun loungers
  • Commonly-touched surfaces are cleaned with disinfectant
  • Conference space size (feet) - 6781
  • Pool cabanas (surcharge)
  • Property confirms they are implementing enhanced cleaning measures
  • Games
  • Number of restaurants - 8
  • Outdoor furniture
  • Elevator
  • Television in common areas
  • Pool sun loungers

Address

Av. Constituyentes No. 2

Customers rating

86
2451 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel

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  • Departure times ( check-out ) at 11:00.
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