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Information about The Green Village Boutique Hotel

Offering a garden, swimming pool, roof-top terrace and modern décor, The Green Village Boutique Hotel is located 2 minutes’ walk from the famous 5th Avenue and 5 minutes’ walk from Mamitas Beach. The rooms feature wooden furniture, air conditioning and either private or shared bathroom. Some of the rooms have a balcony. Guests can find a variety of restaurants, bars and nightclubs at 5th Avenue. There is also an on-site common kitchen. A supermarket is 10 minutes’ walk from The Green Village Boutique Hotel. This property also features a lounge TV with movie theatre, high speed internet, bike rental and massages treatments. Tours to cenotes and Xpu-Ha can be arranged onsite. The Green Village Boutique Hotel is 45 minutes' drive from Cancun International Airport.

Please inform The Green Village Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Services of The Green Village Boutique Hotel

  • Library
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • WiFi available in all areas
  • WiFi
  • 24-hour security
  • Hand sanitizer in guest accommodation and key areas
  • Snorkelling
  • Evening entertainment
  • ATM/cash machine on site
  • Designated smoking area
  • Fishing
  • Public Bath
  • Grocery deliveries
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Snack bar
  • 24-hour front desk
  • Billiards
  • Currency exchange
  • Board games/puzzles
  • CCTV in common areas
  • Tour desk
  • Access to health care professionals
  • Diving
  • Process in place to check health of guests
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Air conditioning
  • Karaoke
  • Food can be delivered to guest accommodation
  • Movie nights
  • Daily housekeeping
  • Free WiFi
  • Laundry
  • Contactless check-in/check-out
  • Happy hour
  • Safety deposit box
  • Car hire
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Concierge service
  • Fire extinguishers
  • Meeting/banquet facilities
  • CCTV outside property
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Restaurant
  • Special diet menus (on request)
  • Guest accommodation sealed after cleaning
  • Pets allowed
  • Shared kitchen
  • Smoke alarms
  • Physical distancing in dining areas
  • Themed dinner nights
  • Tour or class about local culture
  • Invoice provided
  • Physical distancing rules followed
  • Non-smoking rooms
  • Sun terrace
  • Luggage storage
  • Windsurfing
  • Internet services
  • Shared lounge/TV area
  • Packed lunches
  • Family rooms
  • Terrace
  • Bike tours
  • Dry cleaning
  • Face masks for guests available
  • Breakfast in the room
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Pool/beach towels
  • Live music/performance
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Address

Calle 20 Avenida 10 y 15

Customers rating

95
125 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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