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Information about The Green Village Boutique Hotel

Offering a garden, swimming pool, roof-top terrace and modern décor, The Green Village Boutique Hotel is located 2 minutes’ walk from the famous 5th Avenue and 5 minutes’ walk from Mamitas Beach. The rooms feature wooden furniture, air conditioning and either private or shared bathroom. Some of the rooms have a balcony. Guests can find a variety of restaurants, bars and nightclubs at 5th Avenue. There is also an on-site common kitchen. A supermarket is 10 minutes’ walk from The Green Village Boutique Hotel. This property also features a lounge TV with movie theatre, bike rental and massages treatments. Tours to cenotes and Xpu-Ha can be arranged onsite. The Green Village Boutique Hotel is 45 minutes' drive from Cancun International Airport.

Please inform The Green Village Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Services of The Green Village Boutique Hotel

  • Sun terrace
  • Grocery deliveries
  • Non-smoking rooms
  • Fax/photocopying
  • 24-hour security
  • Car hire
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Outdoor pool
  • Breakfast in the room
  • Designated smoking area
  • Safety deposit box
  • WiFi
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Fire extinguishers
  • Air conditioning
  • Diving
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Family rooms
  • Physical distancing rules followed
  • Daily housekeeping
  • Hand sanitizer in guest accommodation and key areas
  • Tour desk
  • Pets allowed
  • Windsurfing
  • Live music/performance
  • 24-hour front desk
  • Happy hour
  • Shared lounge/TV area
  • Swimming Pool
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • CCTV outside property
  • Invoice provided
  • Karaoke
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Packed lunches
  • Internet services
  • Terrace
  • Books, DVDs, music for children
  • Restaurant
  • Laundry
  • Tour or class about local culture
  • Staff follow all safety protocols as directed by local authorities
  • Movie nights
  • Concierge service
  • Ticket service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation sealed after cleaning
  • Bike tours
  • Smoke alarms
  • Dry cleaning
  • Contactless check-in/check-out
  • Snorkelling
  • First aid kit available
  • Billiards
  • Private check-in/check-out
  • Pool/beach towels
  • Public Bath
  • Themed dinner nights
  • Free WiFi
  • Board games/puzzles
  • WiFi available in all areas
  • Fishing
  • Shared kitchen
  • Parking
  • Process in place to check health of guests

Address

Calle 20 Avenida 10 y 15

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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