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Information about Royal Hacienda Hotel

Near Quinta Avenida

Make yourself at home in one of the 252 air-conditioned rooms featuring microwaves and plasma televisions. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.Relax at the full-service spa, where you can enjoy massages and facials. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.When you stay at The Royal Haciendas All Suites Resort & Spa in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and Punta Esmeralda Beach. This 4-star hotel is 5.8 mi (9.3 km) from Playa del Carmen Maritime Terminal and 5.8 mi (9.4 km) from Mamitas Beach Club.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the beach bar. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Services of Royal Hacienda Hotel

  • Staff follow all safety protocols as directed by local authorities
  • Entertainment staff
  • Snack bar
  • Restaurant
  • Snorkelling
  • Shops (on site)
  • Airport shuttle (additional charge)
  • Private beach area
  • ATM/cash machine on site
  • Food can be delivered to guest accommodation
  • Facilities for disabled guests
  • Bar
  • Tour desk
  • Internet services
  • Free WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Fitness centre
  • Currency exchange
  • Airport shuttle
  • Garden
  • Air conditioning
  • Luggage storage
  • Sauna
  • Children's playground
  • Hammam
  • Family rooms
  • Non-smoking rooms
  • Contactless check-in/check-out
  • Outdoor pool (all year)
  • Terrace
  • Diving
  • Barber/beauty shop
  • Laundry
  • Concierge service
  • Solarium
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • WiFi
  • Car hire
  • Water sport facilities (on site)
  • Spa and wellness centre
  • Gift shop
  • Swimming Pool
  • Parking
  • Free parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Outdoor pool
  • Safety deposit box
  • On-site parking
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Golf course (within 3 km)
  • Tennis court
  • Babysitting/child services
  • Lift
  • Massage
  • Canoeing
  • Sun terrace
  • WiFi available in all areas

Address

Carr. Chetumal-Cancun KM 296, Xcalacoco, Puerto Juarez, Lote 2, Mz. 70

Customers rating

91
1691 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Romantic Hotel
  • Family Hotel
  • Wellness Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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