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Information about Royal Hacienda Hotel

Near Playa Xcalacoco

When you stay at The Royal Haciendas All Suites Resort & Spa in Playa del Carmen, you'll be on the beach and 14 minutes by foot from Playa Xcalacoco. This 4-star hotel is 1.3 mi (2.1 km) from Grand Coral Golf Riviera Maya and 1.3 mi (2.1 km) from Punta Esmeralda Beach.Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 252 air-conditioned rooms featuring microwaves and plasma televisions. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.Relax at the full-service spa, where you can enjoy massages and facials. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the beach bar.

Services of Royal Hacienda Hotel

  • Tour desk
  • Spa and wellness centre
  • Air conditioning
  • Family rooms
  • Outdoor pool
  • Internet services
  • Barber/beauty shop
  • Fitness centre
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Diving
  • Hammam
  • On-site parking
  • Tennis court
  • Swimming Pool
  • Canoeing
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Restaurant
  • Non-smoking rooms
  • Free parking
  • Bar
  • Room service
  • Babysitting/child services
  • Sun terrace
  • Solarium
  • Entertainment staff
  • Airport shuttle
  • Guest accommodation is disinfected between stays
  • Car hire
  • Free WiFi
  • Terrace
  • Safety deposit box
  • Shops (on site)
  • Garden
  • Snorkelling
  • Children's playground
  • Contactless check-in/check-out
  • Laundry
  • Golf course (within 3 km)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • ATM/cash machine on site
  • Sauna
  • 24-hour front desk
  • Luggage storage
  • Massage
  • Parking
  • Food can be delivered to guest accommodation
  • Gift shop
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Airport shuttle (additional charge)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Outdoor pool (all year)
  • Currency exchange
  • Water sport facilities (on site)
  • Snack bar
  • WiFi
  • WiFi available in all areas
  • Facilities for disabled guests

Address

Carr. Chetumal-Cancun KM 296, Xcalacoco, Puerto Juarez, Lote 2, Mz. 70

Customers rating

94
1535 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Family Hotel
  • Wellness Hotel
  • Romantic Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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