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Information about Rosewood Mayakoba Hotel

Near El Camaleon Mayakoba Golf Course

Enjoy international cuisine at Casa del Lago, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 3 bars/lounges or 2 beach bars. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.When you stay at Rosewood Mayakoba in Playa del Carmen, you'll be on the beach, a 4-minute drive from El Camaleon Mayakoba Golf Course and 10 minutes from Quinta Avenida. This 5-star hotel is 5.2 mi (8.4 km) from Maroma Beach and 6.3 mi (10.1 km) from Mamitas Beach Club.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 6 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Treat yourself to a stay in one of the 136 guestrooms, featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Services of Rosewood Mayakoba Hotel

  • Dry cleaning/laundry service
  • Number of bars/lounges - 3
  • Social distancing measures are in place
  • Wheelchair-accessible meeting spaces/business center
  • Spa treatment room(s)
  • Wedding services
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Golf course on site
  • Wheelchair-accessible registration desk
  • COVID-19 - Essential Workers Only - NO
  • Tours/ticket assistance
  • Children's toys
  • Wheelchair accessible parking
  • Safe-deposit box at front desk
  • Garden
  • Limo or Town Car service available
  • Swimming pool
  • Free WiFi
  • Billiards or pool table
  • Individually-wrapped food options are available for dinner
  • Spa services on site
  • Accessible bathroom
  • Contactless check-out is available
  • Hair salon
  • Protective clothing is available to guests
  • Wheelchair-accessible on-site restaurant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Beach towels
  • Business center
  • Children's games
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Stair-free path to entrance
  • Health club
  • Supervised childcare/activities (free)
  • Individually-wrapped food options are available for breakfast
  • Steam room
  • Shopping on site
  • Free use of nearby fitness center
  • Free self parking
  • Coffee/tea in common areas
  • Staff wears personal protective equipment
  • Pool umbrellas
  • Wheelchair-accessible public washroom
  • Fitness facilities
  • Pool sun loungers
  • Laundry facilities
  • Free bicycles on site
  • Lifeguard on site
  • Number of restaurants - 5
  • Free valet parking
  • Property is cleaned with disinfectant
  • Secured parking
  • Service animals are allowed
  • Outdoor furniture
  • Uncovered parking
  • Masks are available to guests
  • Gloves are available to guests
  • Coffee shop or café
  • Individually-wrapped food options are available
  • Children's club (free)
  • Multilingual staff
  • Smoke-free property
  • Rooftop terrace
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Wheelchair accessible (may have limitations)
  • Pets not allowed
  • 24-hour front desk
  • Firepit
  • Sauna
  • gap period enforced between guest stays 24 hours
  • Beach sun loungers
  • Conference space
  • Outdoor entertainment area
  • Express check-out
  • Airport transportation (surcharge)
  • Free beach cabanas
  • Well-lit path to entrance
  • Number of outdoor pools - 6
  • In-room accessibility
  • Breakfast available (surcharge)
  • Tennis on site
  • Free newspapers in lobby
  • Outdoor tennis courts - 2
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Shield between guests and staff in main contact areas
  • Number of beach bars - 2
  • Porter/bellhop
  • Express check-in
  • Free pool cabanas
  • Property confirms they are implementing guest safety measures
  • Wheelchair-accessible concierge desk
  • Concierge services
  • Full-service spa
  • Gift shops or newsstand

Address

Carr Federal Cancun, Playa del Carmen KM 298

Customers rating

97
2829 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Luxury Hotel
  • Family Hotel
  • Wellness Hotel
  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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