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Information about Hotel Real Del Mayab

Located in Playa del Carmen just 2 blocks from the beautiful beaches of the Mexican Caribbean, this hotel features free Wi-Fi. Interior corridors and a garden area are provided. Each air conditioned room boasts cable TV at the Hotel Real Del Mayab. They also include a safety deposit box and private bathrooms. Del Mayab Hotel Real is a one hour drive from Cancun International Airport. The Commercial Center is one block away.

Please inform Hotel Real Del Mayab in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Services of Hotel Real Del Mayab

  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • First aid kit available
  • WiFi
  • Thermometers for guests provided by property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • CCTV in common areas
  • Safety deposit box
  • Tour desk
  • Laundry
  • Golf course (within 3 km)
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • 24-hour front desk
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Private check-in/check-out
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking throughout
  • Smoke alarms
  • Free WiFi
  • Face masks for guests available
  • Private parking
  • Garden
  • Air conditioning
  • Contactless check-in/check-out
  • Internet services
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Parking
  • 24-hour security
  • Non-smoking rooms
  • Fax/photocopying

Address

Calle 3 Sur No 153

Customers rating

94
336 reviews by TrustYou

Hotel badges

  • Economy Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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