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Information about Paradisus Playa del Carmen La Esmeralda All Inclusive Hotel

Set in a beautiful private bay, the Paradisus Playa Carmen La Esmeralda is a luxurious, tropical retreat in Mexico’s Playa del Carmen. A TripAdvisor Traveller’s Choice winner in the Family category, this resort has everything for a relaxing stay. There’s a sumptuous spa, four pools, a tennis court, a water sports arena, an activities programme and great meeting facilities. Try any of the 14 restaurants and 11 bars, or unwind in the rooms with free wi-fi, flatscreen cable TVs and air conditioning.

The first Luxury All Inclusive Resort with the Certified Angus Beef® GOLD LICENSE to offer certified beef in all its restaurants, the first in its category

Services of Paradisus Playa del Carmen La Esmeralda All Inclusive Hotel

  • 24 hour room service

Address

5Ta Avda. Esq. Calle 88 Norte Colonia Luis Donaldo Colosio

Customers rating

91
2358 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel
  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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