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Information about Paradisus Playa del Carmen All Inclusive Hotel

Near Punta Esmeralda Beach

With a stay at Paradisus Playa del Carmen All Inclusive in Playa del Carmen (Luis Donaldo Colosio), you'll be steps from Quinta Avenida and 14 minutes by foot from Punta Esmeralda Beach. This 4.5-star property is 1.5 mi (2.4 km) from Mamitas Beach Club and 1.6 mi (2.6 km) from Playa del Carmen Main Beach.Make yourself at home in one of the 881 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 25000 square feet (2323 square meters), including a conference center. Free self parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a sauna. This property also features complimentary wireless Internet access, concierge services, and an arcade/game room.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily.

Services of Paradisus Playa del Carmen All Inclusive Hotel

  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Bridal suite
  • Facilities for disabled guests
  • Water sport facilities (on site)
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Guest accommodation sealed after cleaning
  • Windsurfing
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Snorkelling
  • Fitness centre
  • Bar
  • Kids' club
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Children television networks
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Diving
  • Private beach area
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Water slide
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)

Address

5th Av., Playa del Carmen

Customers rating

91
1712 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • Resort Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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