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Information about Papaya 15 Apartments Hotel

Located in Playa del Carmen, 400 metres from ADO International Bus Station, Papaya 15 Apartments boasts an outdoor pool, barbecue and sun terrace. Playa del Carmen Maritime Terminal is 600 metres from the property. Free WiFi is featured throughout the property and free private parking is available on site. The accommodation features a flat-screen TV. Some units include a seating area and/or balcony. There is also a kitchen, equipped with a dishwasher and oven. A microwave is also offered, as well as a coffee machine and a kettle. Each unit is equipped with a private bathroom with a shower. Towels and bed linen are available. Papaya 15 Apartments also includes a hot tub and fitness centre. The property also offers grocery delivery. Disabled-friendly beach is 500 metres from Papaya 15 Apartments, while Kool Beach Club is 1.1 km away. The nearest airport is Cancun International Airport, 45 km from the property

Please inform Papaya 15 Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that cleaning service is available upon request. PayPal is accepted as a payment method. Security deposit may apply. For One bedroom apartments this is 300 USD, for Two bedrooms 500 USD.

Services of Papaya 15 Apartments Hotel

  • Terrace
  • Horse riding
  • Free WiFi
  • Express check-in/check-out
  • Cashless payment available
  • Parking garage
  • Private parking
  • Non-smoking rooms
  • Hot tub/Jacuzzi
  • 24-hour security
  • Garden
  • Grocery deliveries
  • Key access
  • Hiking
  • Designated smoking area
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Outdoor furniture
  • Parking on site
  • Contactless check-in/check-out
  • Safety deposit box
  • Access to health care professionals
  • Laundry
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Solarium
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Non-smoking throughout
  • Lift
  • Invoice provided
  • Physical distancing rules followed
  • Pool with view
  • Outdoor pool (all year)
  • Process in place to check health of guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Internet services
  • WiFi
  • Outdoor pool
  • Swimming Pool
  • Air conditioning
  • Fitness centre
  • Free parking
  • Shallow end
  • Parking
  • Private check-in/check-out
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi available in all areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Family rooms
  • Windsurfing
  • Property is cleaned by professional cleaning companies
  • Swimming pool
  • Sun terrace

Address

Av. 15 entre calle 6 y calle 8

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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