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Information about One Playa Del Carmen Hotel

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.With a stay at One Playa Del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be within a 10-minute walk of Playa del Carmen Main Beach and Nuestra Senora del Carmen Catholic Church. This hotel is 6.6 mi (10.6 km) from Xcaret Eco Theme Park and 6 mi (9.7 km) from Xplor Theme Park.A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.

Services of One Playa Del Carmen Hotel

  • Protective clothing is available to guests
  • Property is cleaned with disinfectant
  • Covered parking
  • Service animals are exempt from fees/restrictions
  • Uncovered parking
  • Contactless check-in is available
  • Safe-deposit box at front desk
  • Guest accommodation is sealed after cleaning
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Contactless food service / room service is available
  • Express check-out
  • Pets not allowed
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Conference space size (feet) - 67
  • Service animals are allowed
  • 24-hour front desk
  • Gap period enforced between guest stays - 24 hours
  • Luggage storage
  • Electrostatic spray is used for disinfection
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available
  • Daily
  • Contactless check-out is available
  • Staff temperature checks are conducted regularly
  • Computer station
  • 24-hour business center
  • Wheelchair accessible path of travel
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing enhanced cleaning measures
  • Free buffet breakfast
  • Individually-wrapped food options are available for lunch
  • Shield between guests and staff in main contact areas
  • Individually-wrapped food options are available for breakfast
  • Laundry facilities
  • Conference space
  • Temperature checks are available to guests
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing guest safety measures
  • No cribs (infant beds) available
  • Essential workers only - NO
  • Social distancing measures are in place
  • Number of meeting rooms - 1
  • No rollaway/extra beds available
  • Free self parking
  • Masks are available to guests
  • In-room accessibility (in select rooms)
  • Individually-wrapped food options are available through room service
  • Smoke-free property
  • Free WiFi
  • Commonly-touched surfaces are cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Free breakfast
  • Elevator
  • LGBTQ friendly
  • Individually-wrapped food options are available for dinner
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Address

25 Avenida Norte Mz 97 Lt 01 S/N entre, Av. 12 Norte y 12 Bis Col.Cen

Customers rating

80
800 reviews by TrustYou

Hotel badges

  • City Hotel
  • Beach Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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