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Information about One Playa Del Carmen Hotel

Near Playa del Carmen Main Beach

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 67 square feet (6.25 square meters), including a meeting room. Free self parking is available onsite.Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.With a stay at One Playa Del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be a 3-minute walk from Nuestra Senora del Carmen Catholic Church and 5 minutes by foot from Quinta Avenida. This eco-friendly hotel is 0.5 mi (0.8 km) from Playa del Carmen Main Beach and 0.6 mi (1 km) from Mamitas Beach Club.

Services of One Playa Del Carmen Hotel

  • Social distancing measures are in place
  • Individually-wrapped food options are available through room service
  • Safe-deposit box at front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite
  • Electrostatic spray is used for disinfection
  • Express check-out
  • Staff wears personal protective equipment
  • 24-hour business center
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential Workers Only - NO
  • Guests are provided with free hand sanitizer
  • Gap period enforced between guest stays - 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Service animals are allowed
  • One meeting room
  • Covered parking
  • Individually-wrapped food options are available for breakfast
  • Property is cleaned with disinfectant
  • Conference space
  • Conference space size (feet) - 67
  • Pets not allowed
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Contactless food service / room service is available
  • Service animals are exempt from fees/restrictions
  • 24-hour front desk
  • Food service has been amended for enhanced safety
  • Computer station
  • Temperature checks are available to guests
  • Laundry facilities
  • No cribs (infant beds) available
  • Wheelchair accessible path of travel
  • Individually-wrapped food options are available for dinner
  • Elevator
  • No rollaway/extra beds available
  • Free self parking
  • Individually-wrapped food options are available for lunch
  • In-room accessibility
  • Staff temperature checks are conducted regularly
  • Individually-wrapped food options are available
  • Property confirms they are implementing guest safety measures
  • Masks are available to guests
  • Uncovered parking
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Free WiFi
  • Protective clothing is available to guests
  • Breakfast available (surcharge)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Luggage storage
  • Guest accommodation is sealed after cleaning
  • Smoke-free property
  • Shield between guests and staff in main contact areas

Address

25 Avenida Norte Mz 97 Lt 01 S/N entre, Av. 12 Norte y 12 Bis Col.Cen

Customers rating

78
812 reviews by TrustYou

Hotel badges

  • Economy Hotel
  • Beach Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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