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Information about One Playa Del Carmen Hotel

Near Playa del Carmen Main Beach

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 67 square feet (6.25 square meters), including a meeting room. Free self parking is available onsite.Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.With a stay at One Playa Del Carmen in Playa del Carmen (Downtown), you'll be a 3-minute walk from Nuestra Senora del Carmen Catholic Church and 5 minutes by foot from Quinta Avenida. This eco-friendly hotel is 0.5 mi (0.8 km) from Playa del Carmen Main Beach and 0.6 mi (1 km) from Mamitas Beach Club.

Services of One Playa Del Carmen Hotel

  • Social distancing measures are in place
  • Guest accommodation is sealed after cleaning
  • One meeting room
  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Uncovered parking
  • Masks are available to guests
  • No rollaway/extra beds available
  • Wheelchair accessible path of travel
  • Luggage storage
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Essential Workers Only - NO
  • Smoke-free property
  • Electrostatic spray is used for disinfection
  • Commonly-touched surfaces are cleaned with disinfectant
  • Safe-deposit box at front desk
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets not allowed
  • 24-hour front desk
  • Free WiFi
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Contactless check-out is available
  • Cashless transactions are available
  • Conference space
  • Reservation might be required for some facilities onsite
  • Express check-out
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • In-room accessibility
  • Breakfast available (surcharge)
  • Covered parking
  • Individually-wrapped food options are available for lunch
  • Food service has been amended for enhanced safety
  • Individually-wrapped food options are available through room service
  • Masks are compulsory at the property
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Individually-wrapped food options are available for breakfast
  • Temperature checks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Free self parking
  • Staff wears personal protective equipment
  • 24-hour business center
  • Computer station
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Contactless food service / room service is available
  • Conference space size (feet) - 67

Address

25 Avenida Norte Mz 97 Lt 01 S/N entre, Av. 12 Norte y 12 Bis Col.Cen

Customers rating

82
880 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • City Hotel
  • Economy Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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