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Information about La Tortuga Hotel & Spa - Adults Only Hotel

Enjoy Italian cuisine at Como Como Osteria, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 1:00 PM.With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This 4-star hotel is 0.4 mi (0.6 km) from Mamitas Beach Club and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 51 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

Services of La Tortuga Hotel & Spa - Adults Only Hotel

  • Outdoor pool
  • Garden
  • Library
  • Dry cleaning
  • Sun terrace
  • WiFi
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Grocery deliveries
  • Solarium
  • Bar
  • Concierge service
  • Hot tub/jacuzzi
  • Tour desk
  • Packed lunches
  • Internet services
  • Daily housekeeping
  • Street parking
  • Massage
  • Adult only
  • Outdoor pool (all year)
  • Room service
  • Horse riding
  • Fishing
  • Snorkelling
  • Air conditioning
  • Ticket service
  • Ironing service
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Parking
  • Restaurant
  • Luggage storage
  • Express check-in/check-out
  • Diving
  • Non-smoking rooms
  • 24-hour front desk
  • Golf course (within 3 km)
  • Spa and wellness centre
  • Laundry
  • Breakfast in the room
  • Free WiFi
  • Designated smoking area
  • Terrace
  • Shuttle service (additional charge)
  • Fax/photocopying
  • Billiards

Address

Avenida 10 Esq Calle 14

Customers rating

86
1159 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • Boutique Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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