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Information about La Tortuga Hotel & Spa - Adults Only Hotel

Enjoy Italian cuisine at Como Como Osteria, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 1:00 PM.With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This 4-star hotel is 0.4 mi (0.6 km) from Mamitas Beach Club and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.Make yourself at home in one of the 51 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Services of La Tortuga Hotel & Spa - Adults Only Hotel

  • Dry cleaning/laundry service
  • Spa tub
  • No elevators
  • Proposal/romance packages available
  • Minimum guest age is 16
  • No rollaway/extra beds available
  • Luggage storage
  • Free breakfast
  • Outdoor pool
  • Tours/ticket assistance
  • Rooftop terrace
  • Offsite parking discounted rates available
  • Pets not allowed
  • Garden
  • 24-hour front desk
  • Free WiFi
  • Billiards or pool table
  • Bar/lounge - 1
  • Restaurant - 1
  • Airport transportation (surcharge)
  • Beach towels
  • Caters to adults only
  • Self parking (surcharge)
  • Number of floors - 3
  • Coffee shop or café - 1
  • Library
  • No cribs (infant beds) available
  • Children not allowed
  • Porter/bellhop
  • Designated smoking areas
  • Total number of rooms - 51
  • Laundry facilities
  • Concierge services
  • Full-service spa

Address

Avenida 10 Esq Calle 14

Customers rating

83
1102 reviews by TrustYou

Hotel badges

  • City Hotel
  • Boutique Hotel
  • Wellness Hotel
  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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