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Information about Illusion Boutique Hotel By Xperience Hotels Hotel

Near Playa del Carmen Main Beach

Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.Illusion Boutique Hotel By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. This boutique hotel is 0.5 mi (0.7 km) from Quinta Alegría Shopping Mall and 6.2 mi (10 km) from Xcaret Eco Theme Park.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.Satisfy your appetite with international cuisine at Maison Pierre, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Services of Illusion Boutique Hotel By Xperience Hotels Hotel

  • WiFi
  • Solarium
  • Property is cleaned by professional cleaning companies
  • Special diet menus (on request)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Safety deposit box
  • Guests can opt-out of daily cleaning service
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Internet services
  • Car hire
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Tours and activities organized by local guides and businesses offered
  • Airport shuttle
  • Terrace
  • Contactless check-in/check-out
  • Pool/beach towels
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Laundry
  • Have you removed, or never offered, all plastic water bottles?
  • Lift
  • Library
  • Ironing service
  • Guest accommodation sealed after cleaning
  • CCTV outside property
  • Private check-in/check-out
  • Designated smoking area
  • Have you removed, or never offered, all plastic stirrers?
  • Bike tours
  • Outdoor pool (all year)
  • Have you removed, or never offered, all plastic cups?
  • Sun terrace
  • Shuttle service (additional charge)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Free WiFi
  • Smoke alarms
  • Aerobics
  • Ticket service
  • Non-smoking rooms
  • Swimming Pool
  • Air conditioning
  • Outdoor pool
  • Tour desk
  • Concierge service
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • CCTV in common areas
  • Guests have the option to reuse towels
  • Have you removed, or never offered, all plastic straws?
  • Public Bath
  • 24-hour security
  • Pool bar
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi available in all areas
  • Airport shuttle (additional charge)
  • VIP room facilities
  • Cashless payment available
  • Massage

Address

8th St North, Between 5th Av. and the ocean

Customers rating

74
410 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Beach Hotel
  • City Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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