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Information about Illusion Boutique Hotel Adults Only By Xperience Hotels Hotel

Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. This boutique hotel is 0.5 mi (0.8 km) from Quinta Alegría Shopping Mall and 6.8 mi (11 km) from Xcaret Eco Theme Park.Satisfy your appetite with international cuisine at Maison Pierre, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Illusion Boutique Hotel Adults Only By Xperience Hotels Hotel

  • Shuttle service
  • Library
  • Packed lunches
  • Private check-in/check-out
  • Pool/beach towels
  • Spa/wellness packages
  • Car hire
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • Fire extinguishers
  • Daily housekeeping
  • On-site coffee house
  • 24-hour security
  • Outdoor pool (all year)
  • Wine/champagne
  • Walking tours
  • Special diet menus (on request)
  • Tickets to attractions or shows
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Swimming pool
  • Bottle of water
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Outdoor furniture
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Key card access
  • Outdoor pool
  • Process in place to check health of guests
  • Express check-in/check-out
  • Pool bar
  • WiFi
  • VIP room facilities
  • Lift
  • Sun umbrellas
  • Safety deposit box
  • Spa lounge/relaxation area
  • Street parking
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Physical distancing in dining areas
  • Adult only
  • Solarium
  • Ticket service
  • Air conditioning
  • Public Bath
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Key access
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Fruits
  • Shuttle service (additional charge)
  • Sun loungers or beach chairs
  • CCTV outside property

Address

8th St North, Between 5th Av. and the ocean

Customers rating

83
679 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • City Hotel
  • Beach Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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