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Information about Grand Hyatt Playa Del Carmen Resort Hotel

Near 3D Museum of Wonders

With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach Club. This 5-star hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.7 mi (10.8 km) from Xcaret Eco Theme Park.Make yourself at home in one of the 314 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, while 47-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Sushi "n" Raw Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Services of Grand Hyatt Playa Del Carmen Resort Hotel

  • Sun terrace
  • Non-smoking rooms
  • Breakfast takeaway containers
  • Breakfast in the room
  • Outdoor pool
  • Delivered food is securely covered
  • Use of cleaning chemicals that are effective against Coronavirus
  • All plates, cutlery, glasses and other tableware have been sanitized
  • WiFi
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Garden
  • Cooking class
  • Massage
  • Physical distancing in dining areas
  • Designated smoking area
  • Thermometers for guests provided by property
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Bridal suite
  • Table tennis
  • Daily housekeeping
  • Physical distancing rules followed
  • Private check-in/check-out
  • Sauna
  • Kids' club
  • Luggage storage
  • First aid kit available
  • Safety deposit box
  • Kid meals
  • Property is cleaned by professional cleaning companies
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Public Bath
  • Water sport facilities (on site)
  • Evening entertainment
  • Air conditioning
  • Food can be delivered to guest accommodation
  • Trouser press
  • Beachfront
  • Bike tours
  • Outdoor pool (all year)
  • Dry cleaning
  • Barber/beauty shop
  • Hot tub/jacuzzi
  • Snorkelling
  • Contactless check-in/check-out
  • Process in place to check health of guests
  • WiFi available in all areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Board games/puzzles
  • Terrace
  • Room service
  • Parking
  • Cashless payment available
  • Games room
  • Valet parking
  • Temporary art galleries
  • Fax/photocopying
  • Ironing service
  • On-site parking
  • Smoke alarms
  • Themed dinner nights
  • Pool/beach towels
  • Bowling
  • Shared lounge/TV area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Swimming Pool
  • Gift shop
  • Movie nights
  • Cycling
  • Laundry
  • Lift
  • Airport shuttle
  • Internet services
  • Face masks for guests available
  • Shops (on site)
  • Books, DVDs, music for children
  • Bar
  • Shoeshine
  • CCTV outside property
  • Non-smoking throughout
  • Access to health care professionals
  • Newspapers
  • Indoor play area
  • Fitness centre
  • Children television networks
  • Diving
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Children's playground
  • Tour desk
  • Facilities for disabled guests
  • Mobile app for room service
  • Live music/performance
  • Currency exchange
  • Snack bar
  • Concierge service
  • Babysitting/child services
  • Soundproof rooms
  • Security alarm
  • ATM/cash machine on site
  • Restaurant
  • Spa and wellness centre
  • 24-hour front desk
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Pets allowed
  • Mini-market on site
  • Hand sanitizer in guest accommodation and key areas
  • Car hire
  • Fire extinguishers
  • CCTV in common areas

Address

1a Avenida esquina Calle 26, Colonia Centro

Customers rating

87
1690 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • Resort Hotel
  • Beach Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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