Hilton Playa del Carmen, an All-Inclusive Adult Resort

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Av. Constituyentes No. 2 Playa Del Carmen

Facilities

  • Covid-19 measures
  • wifiFree WiFi
  • Free self parking
  • Pets not allowed
  • No cribs (infant beds) available
Show facilities
Family hotel
heart
Romantic hotel
City hotel
Beach hotel
Wellness hotel
Resort
General

Near Playa del Carmen Main Beach

Location

With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This 4.5-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

Restaurant

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Rooms

Treat yourself to a stay in one of the 524 guestrooms, featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Other information

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Check-in:Wed 16 Nov, 15:00-23:30
Check-out:Wed 23 Nov

Select accommodation and board type

16 Nov - 23 Nov
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Reviews for Hilton Playa del Carmen, an All-Inclusive Adult Resort

Facilities at Hilton Playa del Carmen, an All-Inclusive Adult Resort

Covid-19 measures
Guests are provided with free hand sanitizer
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Property is cleaned with disinfectant
Social distancing measures are in place
Staff wears personal protective equipment
wifi
Internet
Free WiFi
Parking
Free self parking
Free valet parking
Pets
Pets not allowed
Children
No cribs (infant beds) available
Accessibility
Accessible bathroom
Braille or raised signage
In-room accessibility
Wheelchair accessible
Language spoken
Multilingual staff
Food & drink
Free breakfast
Number of bars/lounges - 5
Number of poolside bars - 3
Number of restaurants - 7
Swimming pool
Number of outdoor pools - 3
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Swimming pool
Activities
Ballroom
Billiards or pool table
Evening entertainment
Media & technology
Computer station
Television in common areas
Business equipment
24-hour business center
Conference space
Conference space size (feet) - 6781
Conference space size (meters) - 630
Number of meeting rooms - 1
Bathroom
Turkish bath/Hammam
Cleaning services
Dry cleaning/laundry service
Laundry facilities
Reception service
24-hour front desk
Concierge services
Luggage storage
Porter/bellhop
General
Adult only
ATM/banking
Banquet hall
Beach sun loungers
Beach towels
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Caters to adults only
Commonly-touched surfaces are cleaned with disinfectant
Concerts/live shows
Contactless check-in is available
Contactless check-out is available
Coworking spaces
Daily
Designated smoking areas
Designated smoking areas (fines apply)
Elevator
Events/parties not allowed
Fitness facilities
Free beach cabanas
Free buffet breakfast
Full-service spa
Games
Gap period enforced between guest stays - 24 hours
Garden
Gift shops or newsstand
Green Globe
Hair salon
LGBTQ friendly
Lifeguard on site
Minimum guest age is 18
Number of coffee shops/cafes - 1
Number of spa tubs - 2
Number of swim-up bars - 1
Outdoor entertainment area
Outdoor furniture
Outdoor tennis courts - 1
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Reception hall
Safe-deposit box at front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Shield between guests and staff in main contact areas
Shopping on site
Snack bar/deli
Spa services on site
Spa treatment room(s)
Staff temperature checks are conducted regularly
Stair-free path to entrance
Temperature checks are available to guests
Terrace
Tours/ticket assistance
Valet for wheelchair-equipped vehicle
Wedding services
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

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Frequently asked questions

What are the check-in and check-out times?

Check-in: Wed 16 Nov, from 15:00 to 23:30
Check-out: Wed 23 Nov, from 12:00

Can I bring my pet with me to this accommodation?

Yes, you are allowed pets at this accommodation.

free_cancellationWhat is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.