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Information about Eurostars Hacienda Vista Real Hotel

Near Playacar Golf Club

Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.This property is closed from March 26 2020 to November 30 2020 (dates subject to change).With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal and 2 mi (3.2 km) from Mamitas Beach Club.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Grab a bite from the snack bar/deli serving guests of Eurostars Hacienda Vista Real Hotel. Relax with your favorite drink at the bar/lounge or the poolside bar.Make yourself at home in one of the 77 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Services of Eurostars Hacienda Vista Real Hotel

  • Outdoor pool
  • Garden
  • Dry cleaning
  • WiFi
  • Bicycle rental (additional charge)
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Soundproof rooms
  • Tour desk
  • Property is cleaned by professional cleaning companies
  • Hot tub/jacuzzi
  • Free parking
  • Physical distancing in dining areas
  • Daily housekeeping
  • Outdoor pool (all year)
  • Heating
  • Non-smoking throughout
  • Facilities for disabled guests
  • Ticket service
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Sauna
  • Family rooms
  • Room service
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Terrace
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya

Customers rating

81
725 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • Wellness Hotel
  • Golf Hotel

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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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