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Information about Eurostars Hacienda Vista Real Hotel

In Playa del Carmen (Playacar)

Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 77 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 5.4 mi (8.6 km) from Xcaret Eco Theme Park and 12.1 mi (19.4 km) from Maroma Beach.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Services of Eurostars Hacienda Vista Real Hotel

  • Service animals not allowed
  • Property is cleaned with disinfectant
  • Pets not allowed
  • Guests are provided with free hand sanitizer
  • Snack bar/deli
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • No elevators
  • Wheelchair-accessible registration desk
  • Concierge services
  • Swimming pool
  • Staff wears personal protective equipment
  • Smoke-free property
  • 24-hour front desk
  • Fitness facilities
  • Tours/ticket assistance
  • Staff temperature checks are conducted regularly
  • Protective clothing is available to guests
  • Wheelchair-accessible on-site restaurant
  • Uncovered parking
  • Luggage storage
  • Temperature checks are available to guests
  • Number of bars/lounges - 1
  • Gloves are available to guests
  • Dry cleaning/laundry service
  • Well-lit path to entrance
  • Airport transportation (surcharge)
  • Wheelchair accessible (may have limitations)
  • Shield between guests and staff in main contact areas
  • Food service has been amended for enhanced safety
  • Free self parking
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of swim-up bars - 1
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities onsite
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • In-room accessibility
  • Free WiFi
  • Social distancing measures are in place
  • Masks are compulsory at the property
  • Garden
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Health club
  • Spa services on site
  • Commonly-touched surfaces are cleaned with disinfectant
  • Wheelchair-accessible pool
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Masks are available to guests

Address

Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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