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Information about Hotel Hacienda Del Caribe

Near Playa del Carmen Main Beach

A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach Club.Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and concierge services.The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Services of Hotel Hacienda Del Caribe

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Airport shuttle (additional charge)
  • Property is cleaned by professional cleaning companies
  • Guest accommodation is disinfected between stays
  • Massage
  • Pool/beach towels
  • WiFi
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Concierge service
  • CCTV in common areas
  • Golf course (within 3 km)
  • Tour desk
  • Tennis court
  • Shuttle service (additional charge)
  • Fire extinguishers
  • Process in place to check health of guests
  • Food can be delivered to guest accommodation
  • Fishing
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Snorkelling
  • 24-hour front desk
  • Designated smoking area
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Sun terrace
  • Outdoor pool (all year)
  • Trouser press
  • Outdoor pool
  • Smoke alarms
  • Nightclub/DJ
  • Terrace
  • Pool bar
  • Family rooms
  • Physical distancing in dining areas
  • Cashless payment available
  • Internet services
  • Car hire
  • Daily housekeeping
  • Evening entertainment
  • Free WiFi
  • Garden
  • Breakfast in the room
  • Non-smoking rooms
  • Security alarm
  • Swimming Pool
  • Room service
  • Babysitting/child services
  • Air conditioning
  • 24-hour security

Address

Calle 2 entre Avenidas 5a y 10a, Colonia Centro

Customers rating

83
848 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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