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Information about Grand Velas Riviera Maya - All Inclusive Hotel

Near Punta Esmeralda Beach

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 6-minute drive from El Camaleon Mayakoba Golf Course and 11 minutes from Grand Coral Golf Riviera Maya. This 5-star property is 11.8 mi (19 km) from Xcaret Eco Theme Park.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy regional cuisine at Chaka, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This property has facilities measuring 94548 square feet (8784 square meters), including a conference center. Free valet parking is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Services of Grand Velas Riviera Maya - All Inclusive Hotel

  • Breakfast in the room
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Mini golf
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Walking tours
  • Pool with view
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Cycling
  • Delivered food is securely covered
  • Fax/photocopying
  • Entertainment staff
  • Movie nights
  • Kid meals
  • Golf course (within 3 km)
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • Cooking class
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Infinity pool
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Aerobics
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Children television networks
  • Mobile app for room service
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Shops (on site)
  • Live sport events (broadcast)
  • Face masks for guests available
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Family rooms
  • Luggage storage
  • Room service
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Private beach area
  • Business centre
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Hiking
  • Valet parking

Address

Carr Cancun-Tulum Km 62

Customers rating

96
1165 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Resort Hotel
  • Wellness Hotel
  • Family Hotel
  • Romantic Hotel

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  • Departure times ( check-out ) at 11:00.
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