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Information about Generations Riviera Maya Resort By Karisma Hotel

On the beach

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.Located in Playa del Carmen, Generations Riviera Maya by Karisma is by the sea, within a 10-minute drive of Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden. This 4.5-star property is 8.6 mi (13.9 km) from Maroma Beach and 10.1 mi (16.3 km) from Puerto Morelos Town Square.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Make yourself at home in one of the 16 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. 47-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Wine Kitchen Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Services of Generations Riviera Maya Resort By Karisma Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Shoeshine
  • Library
  • Shallow end
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Outdoor pool (all year)
  • Invoice provided
  • Walking tours
  • Special diet menus (on request)
  • Pool with view
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Trouser press
  • Cycling
  • Delivered food is securely covered
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Open-air bath
  • Kid meals
  • Mini-market on site
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Windsurfing
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • Happy hour
  • Kid-friendly buffet
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Aerobics
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Children television networks
  • Mobile app for room service
  • ATM/cash machine on site
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Horse riding
  • Fishing
  • Babysitting/child services
  • Air conditioning
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Luggage storage
  • Family rooms
  • Kids' outdoor play equipment
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Diving
  • Private beach area
  • Table tennis
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)

Address

KM 45 Carretera Cancun

Customers rating

89
674 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel
  • Resort Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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