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Information about Generations Riviera Maya Resort By Karisma Hotel

This 144 suite hotel streches along a secluded beach providing indulgences from gourmet cuisine, to infinity pool suites with complete butler service. Families can relax knowing that thier little ones are in the hands of our certified team of professional nannies. Guests are invited to customize their GI experience by completing a pre arrival form online.

Services of Generations Riviera Maya Resort By Karisma Hotel

  • High chairs
  • 24-hour concierge
  • Kid's Club
  • Volleyball
  • Room Air Conditioning
  • Beach
  • 24-hour room service
  • Babysitting
  • Cots / Cribs
  • spa
  • Private beach
  • Children's menu
  • Children's play area
  • 24 hour room service
  • Health Club
  • 24 hour security
  • Eco-Friendly
  • Swimming pool

Address

KM 45 Carretera Cancun

Customers rating

93
606 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Wellness Hotel
  • Family Hotel
  • Resort Hotel

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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