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Information about Generations Riviera Maya Resort by Karisma Hotel

Make yourself at home in one of the 16 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. 47-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Chef Market, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Located in Playa del Carmen, Generations Riviera Maya by Karisma - Todo Incluido is by the sea, within a 10-minute drive of Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden. This 4.5-star property is 7.1 mi (11.4 km) from Maroma Beach and 10.9 mi (17.5 km) from El Camaleon Mayakoba Golf Course.

Services of Generations Riviera Maya Resort by Karisma Hotel

  • Outdoor pool
  • Cycling
  • Garden
  • Library
  • Dry cleaning
  • Lift
  • WiFi
  • Fitness centre
  • Beachfront
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Trouser press
  • Kids' club
  • Bar
  • Special diet menus (on request)
  • Entertainment staff
  • Concierge service
  • Hot tub/jacuzzi
  • Tour desk
  • Internet services
  • Daily housekeeping
  • Shops (on site)
  • Massage
  • BBQ facilities
  • Outdoor pool (all year)
  • Room service
  • Horse riding
  • Barber/beauty shop
  • ATM/cash machine on site
  • Tennis court
  • Snorkelling
  • Air conditioning
  • Chapel/shrine
  • Ironing service
  • Airport shuttle (additional charge)
  • Gift shop
  • Babysitting/child services
  • Restaurant
  • Luggage storage
  • Mini-market on site
  • Private beach area
  • Table tennis
  • Children's playground
  • Shoeshine
  • Non-smoking rooms
  • 24-hour front desk
  • WiFi available in all areas
  • Evening entertainment
  • Bikes available (free)
  • Spa and wellness centre
  • Laundry
  • Breakfast in the room
  • Open-air bath
  • Secured parking
  • Free WiFi
  • Snack bar
  • Sauna
  • Terrace
  • Shuttle service (additional charge)
  • Currency exchange
  • Billiards

Address

KM 45 Carretera Cancun

Customers rating

90
790 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Resort Hotel
  • Family Hotel
  • Beach Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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