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Information about El Dorado Maroma, Gourmet All Inclusive by Karisma Hotel

Near Maroma Beach

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Treat yourself to a stay in one of the 98 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Rooms have private balconies. Satellite programming along with DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Located in Playa del Carmen, El Dorado Maroma, Gourmet All Inclusive by Karisma is by the ocean, within a 15-minute drive of Maroma Beach and El Manglar Golf Course. This 4.5-star property is 6.1 mi (9.9 km) from Tres Rios Ecopark and 6.1 mi (9.9 km) from El Camaleon Mayakoba Golf Course.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mexico Lindo, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free valet parking is available onsite.

Services of El Dorado Maroma, Gourmet All Inclusive by Karisma Hotel

  • Concierge service
  • Parking on site
  • Themed dinner nights
  • Guest accommodation is disinfected between stays
  • Shoeshine
  • Massage
  • Entertainment staff
  • Breakfast takeaway containers
  • Pool bar
  • Laundry
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Special diet menus (on request)
  • Restaurant
  • Shuttle service (additional charge)
  • Outdoor pool (all year)
  • Shared lounge/TV area
  • Valet parking
  • Darts
  • Barber/beauty shop
  • Canoeing
  • Fire extinguishers
  • Process in place to check health of guests
  • Free parking
  • Swimming Pool
  • Lift
  • Non-smoking rooms
  • Fitness centre
  • Breakfast in the room
  • Board games/puzzles
  • Tour desk
  • Horse riding
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Trouser press
  • Adult only
  • Terrace
  • Face masks for guests available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Express check-in/check-out
  • Dry cleaning
  • Aerobics
  • Bar
  • Parking
  • Internet services
  • Pool with view
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • ATM/cash machine on site
  • Ironing service
  • Designated smoking area
  • WiFi available in all areas
  • Pool/beach towels
  • Evening entertainment
  • Snorkelling
  • Contactless check-in/check-out
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Private parking
  • Live music/performance
  • Chapel/shrine
  • Bingo
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Newspapers
  • 24-hour front desk
  • Walking tours
  • Fishing
  • Currency exchange
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Live sport events (broadcast)
  • Sauna
  • Sun terrace
  • Bridal suite
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Diving
  • Beachfront
  • Tour or class about local culture
  • Outdoor pool
  • Spa and wellness centre
  • Shops on site
  • Delivered food is securely covered
  • Karaoke
  • Cooking class
  • Snack bar
  • WiFi
  • Table tennis
  • Daily housekeeping
  • Hot tub/Jacuzzi
  • Cashless payment available
  • Free WiFi
  • Happy hour
  • Room service
  • Fax/photocopying
  • Air conditioning
  • 24-hour security

Address

Carretera Cancun - Tulum Km. 55.3, Municipio Solidaridad

Customers rating

89
481 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Beach Hotel
  • Romantic Hotel
  • Resort Hotel
  • Family Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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