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Information about El Dorado Maroma, Gourmet All Inclusive by Karisma Hotel

Near Maroma Beach

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free valet parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Mexico Lindo, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Treat yourself to a stay in one of the 98 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.When you stay at El Dorado Maroma, Gourmet All Inclusive by Karisma in Playa del Carmen, you'll be by the ocean, within a 15-minute drive of Maroma Beach and El Camaleon Mayakoba Golf Course. This 4.5-star property is 9.5 mi (15.3 km) from Quinta Avenida and 10.5 mi (16.9 km) from Mamitas Beach Club.

Services of El Dorado Maroma, Gourmet All Inclusive by Karisma Hotel

  • Physical distancing rules followed
  • Pool/beach towels
  • Table tennis
  • Pool bar
  • Free WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • WiFi available in all areas
  • Massage
  • Contactless check-in/check-out
  • Walking tours
  • Bingo
  • Use of cleaning chemicals that are effective against Coronavirus
  • Trouser press
  • Breakfast takeaway containers
  • Breakfast in the room
  • Dry cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Beachfront
  • Private beach area
  • Free parking
  • Delivered food is securely covered
  • Valet parking
  • Ironing service
  • Fax/photocopying
  • Happy hour
  • Cooking class
  • 24-hour front desk
  • 24-hour security
  • Special diet menus (on request)
  • On-site parking
  • Room service
  • Shoeshine
  • Terrace
  • Shared lounge/TV area
  • Cashless payment available
  • WiFi
  • Non-smoking rooms
  • Bar
  • Daily housekeeping
  • Evening entertainment
  • Physical distancing in dining areas
  • Internet services
  • Designated smoking area
  • Air conditioning
  • Fitness centre
  • Outdoor pool (all year)
  • Express check-in/check-out
  • Entertainment staff
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Luggage storage
  • Newspapers
  • Canoeing
  • Barber/beauty shop
  • Hot tub/jacuzzi
  • Tour or class about local culture
  • Tour desk
  • Concierge service
  • Diving
  • ATM/cash machine on site
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Currency exchange
  • Snorkelling
  • Snack bar
  • Darts
  • Restaurant
  • Shops (on site)
  • Live music/performance
  • Themed dinner nights
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Karaoke
  • Live sport events (broadcast)
  • Board games/puzzles
  • Adult only
  • Fire extinguishers
  • Horse riding
  • Swimming Pool
  • Gift shop
  • Parking
  • Laundry
  • Chapel/shrine
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Outdoor pool
  • Sun terrace
  • Private parking
  • Pool with view
  • Fishing
  • Spa and wellness centre
  • Sauna
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bridal suite
  • Aerobics
  • Face masks for guests available

Address

Carretera Cancun - Tulum Km. 55.3, Municipio Solidaridad

Customers rating

90
515 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Beach Hotel
  • Resort Hotel
  • Wellness Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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