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Information about BlueBay Grand Esmeralda All Inclusive Hotel

Near Tres Rios Ecopark

Located in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is by the sea, a 1-minute drive from Tres Rios Ecopark and 8 minutes from El Camaleon Mayakoba Golf Course. This 4-star property is 4.2 mi (6.7 km) from Maroma Beach and 4.8 mi (7.8 km) from Grand Coral Golf Riviera Maya.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Services of BlueBay Grand Esmeralda All Inclusive Hotel

  • Snack bar
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Tennis court
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Babysitting/child services
  • Gift shop
  • Swimming Pool
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Lift
  • ATM/cash machine on site
  • Fitness centre
  • Billiards
  • Outdoor pool
  • Process in place to check health of guests
  • WiFi available in all areas
  • Children's playground
  • Physical distancing in dining areas
  • Currency exchange
  • Spa and wellness centre
  • Tour desk
  • Luggage storage
  • Windsurfing
  • Face masks for guests available
  • Outdoor pool (all year)
  • Physical distancing rules followed
  • 24-hour front desk
  • Bar
  • Trouser press
  • Evening entertainment
  • Free parking
  • Business centre
  • Ironing service
  • Guests have the option to reuse towels
  • Guest accommodation is disinfected between stays
  • Terrace
  • Parking
  • Pool with view
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Family rooms
  • Live music/performance
  • Safety deposit box
  • Fire extinguishers
  • VIP room facilities
  • Meeting/banquet facilities
  • Restaurant
  • Guests can opt-out of daily cleaning service
  • Room service
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Kids' club
  • CCTV outside property
  • Barber/beauty shop
  • Shops on site
  • Facilities for disabled guests
  • Karaoke
  • Sauna
  • Private parking
  • Cashless payment available
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Snorkelling
  • Beachfront
  • Heating
  • 24-hour security
  • Air conditioning
  • Security alarm
  • Laundry
  • Free WiFi
  • Table tennis
  • Hot tub/Jacuzzi
  • Car hire
  • Daily housekeeping

Address

Carretera Federal Chetumal, Puerto Juarez Km.300

Customers rating

82
2307 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel
  • Wellness Hotel
  • Family Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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