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Information about Blue Bay Grand Esmeralda All Inclusive Hotel

Near Tres Rios Ecopark

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.When you stay at Bluebay Grand Esmeralda All Inclusive Mx in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Tres Rios Ecopark and El Camaleon Mayakoba Golf Course. This 4-star property is 3.9 mi (6.3 km) from Maroma Beach and 6.4 mi (10.3 km) from Quinta Avenida.Make yourself at home in one of the 97 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Services of Blue Bay Grand Esmeralda All Inclusive Hotel

  • Car hire
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Live music/performance
  • Meeting/banquet facilities
  • Daily housekeeping
  • Tennis court
  • Heating
  • Facilities for disabled guests
  • Parking
  • Barber/beauty shop
  • Restaurant
  • Sauna
  • Trouser press
  • Fax/photocopying
  • Windsurfing
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • WiFi
  • VIP room facilities
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Hot tub/jacuzzi
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Shops (on site)
  • Face masks for guests available
  • Babysitting/child services
  • Air conditioning
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Luggage storage
  • Family rooms
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Private beach area
  • Table tennis
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays

Address

Carr. Chetumal - Puerto Juárez Km 300

Customers rating

80
2706 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Resort Hotel
  • Family Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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