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Information about Banyan Tree Mayakoba Hotel

Grab a bite at Saffron, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 5-star resort is 5.7 mi (9.2 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has facilities measuring 10409 square feet (967 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Treat yourself to a stay in one of the 123 guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Services of Banyan Tree Mayakoba Hotel

  • Shoeshine
  • Shallow end
  • Fitness classes
  • Fitness
  • Private check-in/check-out
  • Plastic cutlery and tableware (bowls, plates, knives, forks, and spoons)
  • Steam room
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour desk
  • Breakfast options
  • Fire extinguishers
  • Meeting/banquet facilities
  • Facial treatments
  • Daily housekeeping
  • 24-hour security
  • Wine/champagne
  • BBQ facilities
  • Personal trainer
  • Bridal suite
  • Bicycle parking
  • Facilities for disabled guests
  • Walking tours
  • Pool with view
  • Foot massage
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Back massage
  • Golf course (within 3 km)
  • Themed dinner nights
  • Guests can opt-out of daily cleaning service
  • Spa Facilities
  • Cashless payment available
  • First aid kit available
  • Outdoor furniture
  • Smoke alarms
  • Key card access
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Airport pick up
  • Lift
  • Sun umbrellas
  • Plastic stirrers
  • Fitness centre
  • Safety deposit box
  • Kids' club
  • Beachfront
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Free parking
  • Indoor play area
  • Plastic straws
  • Body Treatments
  • Secured parking
  • Babysitting/child services
  • Air conditioning
  • Beach
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Currency exchange
  • Snack bar
  • Tennis equipment
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Private beach area
  • Non-smoking rooms
  • Business centre
  • Carbon monoxide detector
  • Swimming Pool
  • Security alarm
  • Fruits
  • Shuttle service (additional charge)
  • Pet basket
  • Shuttle service
  • Board games/puzzles
  • Breakfast in the room
  • Bicycle rental
  • Spa/wellness packages
  • Beauty Services
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wheelchair accessible
  • Bike tours
  • Concierge service
  • CCTV in common areas
  • Property is cleaned by professional cleaning companies
  • Tennis court
  • Outdoor pool (all year)
  • Airport drop off
  • Special diet menus (on request)
  • Water sport facilities (on site)
  • Restaurant
  • Sauna
  • Archery
  • Swimming pool
  • Bottle of water
  • Kid meals
  • Plastic bottles for water
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Guests have the option to reuse towels
  • Terrace
  • Physical distancing rules followed
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
  • Yoga classes
  • Outdoor pool
  • Dry cleaning
  • VIP room facilities
  • Body scrub
  • Snorkelling
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Pet bowls
  • Hot tub/jacuzzi
  • ATM/cash machine on site
  • Physical distancing in dining areas
  • Shops (on site)
  • Live sport events (broadcast)
  • Face masks for guests available
  • Body wrap
  • Non-smoking throughout
  • Luggage storage
  • Family rooms
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Plastic cups
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Neck massage
  • Valet parking

Address

Carretera Federal Chetumal, Puerto Juarez Km 298

Customers rating

96
745 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Beach Hotel
  • Wellness Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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