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Information about Banyan Tree Mayakoba Hotel

Grab a bite at The Shack, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.When you stay at Banyan Tree Mayakoba in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 5-star resort is 5.5 mi (8.8 km) from Quinta Avenida and 6.1 mi (9.8 km) from Mamitas Beach Club.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has facilities measuring 5622 square feet (522 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 117 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Services of Banyan Tree Mayakoba Hotel

  • Outdoor pool
  • Cycling
  • Garden
  • Dry cleaning
  • Lift
  • Sun terrace
  • WiFi
  • Fitness centre
  • Beachfront
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Kids' club
  • Indoor pool
  • Bar
  • VIP room facilities
  • Special diet menus (on request)
  • Wheelchair accessible
  • Indoor play area
  • Concierge service
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Tour desk
  • Private check-in/check-out
  • Free parking
  • Internet services
  • Daily housekeeping
  • Shops (on site)
  • Facilities for disabled guests
  • Massage
  • Meeting/banquet facilities
  • BBQ facilities
  • Outdoor pool (all year)
  • Bridal suite
  • Room service
  • Barber/beauty shop
  • ATM/cash machine on site
  • Tennis court
  • Snorkelling
  • Air conditioning
  • On-site parking
  • Chapel/shrine
  • Ironing service
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Gift shop
  • Parking
  • Babysitting/child services
  • Restaurant
  • Luggage storage
  • Family rooms
  • Valet parking
  • Private beach area
  • Shoeshine
  • Business centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bikes available (free)
  • Golf course (within 3 km)
  • Spa and wellness centre
  • Laundry
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Kid meals
  • Snack bar
  • Designated smoking area
  • Board games/puzzles
  • Sauna
  • Newspapers
  • Terrace
  • Shuttle service (additional charge)
  • Currency exchange
  • Children television networks
  • Fax/photocopying

Address

Carretera Federal Chetumal, Puerto Juarez Km 298

Customers rating

97
780 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Beach Hotel
  • Wellness Hotel
  • Luxury Hotel
  • Golf Hotel
  • Resort Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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