Andaz Mayakoba - a Concept by Hyatt

Carretera Federal, Cancun-playa Del Carmen Km 298 Lafitte


  • Covid-19 measures
  • wifiFree WiFi
  • Free parking
  • Pets allowed
  • Babysitting/child services
Show facilities

Near Yucatek Divers


Located in Playa del Carmen (Ejidal), Andaz Mayakoba - a Concept by Hyatt is within a 10-minute drive of Quinta Avenida and Mamitas Beach Club. This 5-star resort is 5.3 mi (8.6 km) from El Camaleon Mayakoba Golf Course and 6.1 mi (9.8 km) from Xcaret Eco Theme Park.


All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at Cocina Milagro, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.


Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).

Other information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free self parking is available onsite.

Check-in:Thu 25 Aug, from 15:00
Check-out:Thu 1 Sep, until 12:00

Select accommodation and board type

25 Aug - 1 Sep

Reviews for Andaz Mayakoba - a Concept by Hyatt

Facilities at Andaz Mayakoba - a Concept by Hyatt

Covid-19 measures
Access to health care professionals
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Cashless payment available
Contactless check-in/check-out
Delivered food is securely covered
Face masks for guests available
First aid kit available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Free WiFi
Internet services
WiFi available in all areas
Free parking
Parking on site
Private parking
Pets allowed
Babysitting/child services
Kid meals
Kids' club
Facilities for disabled guests
Food & drink
BBQ facilities
Breakfast in the room
Happy hour
Minimarket on site
Room service
Special diet menus (on request)
Sun terrace
Swimming pool
Outdoor pool
Outdoor pool (all year)
Pool with view
Pool/beach towels
Swimming Pool
Bike tours
Board games/puzzles
Cooking class
Entertainment staff
Evening entertainment
Fitness centre
Golf course (within 3 km)
Indoor play area
Live music/performance
Live sport events (broadcast)
Spa and wellness centre
Tennis court
Tour or class about local culture
Walking tours
Water sport facilities on site
Media & technology
Cleaning services
Daily housekeeping
Dry cleaning
Ironing service
Reception service
24-hour front desk
Concierge service
Luggage storage
Private check-in/check-out
Valet parking
24-hour security
Air conditioning
Airport shuttle
Airport shuttle (additional charge)
Car hire
Designated smoking area
Family rooms
Fire extinguishers
Meeting/banquet facilities
Non-smoking rooms
Non-smoking throughout
Private beach area
Shuttle service (additional charge)
Smoke alarms

Frequently asked questions

What is the check-in and check-out time at Andaz Mayakoba - a Concept by Hyatt?

Check-in: Thu 25 Aug, from 15:00
Check-out: Thu 1 Sep, until 12:00

Is Andaz Mayakoba - a Concept by Hyatt pet friendly?

Yes Andaz Mayakoba - a Concept by Hyatt is pet friendly.

free_cancellationWhat is the cancellation policy for Andaz Mayakoba - a Concept by Hyatt?

Cancellation and prepayment policies vary according to accommodation type. Please check which conditions apply to each option when making your selection.

Do you have any other questions?

You can contact us via the need help section.