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Information about Hotel Mazatlan

Hotel Mazatlan is located 10 minutes’ walk from Malecón Beach and 20 minutes’ drive from the Historic Centre. It features free Wi-Fi, a business centre and a tour desk. The rooms offer basic décor, air conditioning, seating area and a flat-screen cable TV. The bathrooms are private and come with shower. Guests at Hotel Mazatlan can enjoy the Continental breakfast at the cafeteria from 7:00 to 10:00, and from Monday to Saturday. The restaurants and bars area is 10 minutes’ walk away at the Mazatlan’s seafront. This hotel is 10 minutes’ drive from Mazatlan Aquarium and 40 minutes’ drive from El Quelite Village. General Rafael Buelna International Aiport is a 30-minute drive away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Services of Hotel Mazatlan

  • Process in place to check health of guests
  • Garden
  • WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Vending machine (snacks)
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Free parking
  • Physical distancing in dining areas
  • Daily housekeeping
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Family rooms
  • Room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Avenida Rafael Buelna 185

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Hotel La Palapa offers accommodation in Mazatlán. Free private parking is available on site. Each room comes with a TV. All rooms have a private bathroom. Hotel La Palapa features free WiFi throughout the property. There is a 24-hour front desk at the property. General Rafael Buelna International Airport is 15 km from the property while the Hospital Militar Regional is 3 km away.

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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