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Information about Na Balam Beach Hotel & Villas Hotel

Near Norte Beach

Make yourself at home in one of the 21 individually decorated guestrooms. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.When you stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, a 1-minute drive from Norte Beach and 10 minutes from Dolphin Discovery. This beach hotel is 10.9 mi (17.6 km) from Las Americas Cancun Mall and 1.2 mi (1.9 km) from Garrafon Natural Reef Park.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.At Na Balam Beach Hotel & Villas, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Services of Na Balam Beach Hotel & Villas Hotel

  • Mobile app for room service
  • Process in place to check health of guests
  • First aid kit available
  • Daily housekeeping
  • Access to health care professionals
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Family rooms
  • Fishing
  • Contactless check-in/check-out
  • Snorkelling
  • Diving
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Free WiFi
  • Outdoor pool (all year)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Property is cleaned by professional cleaning companies
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Face masks for guests available
  • 24-hour security
  • Safety deposit box
  • Physical distancing rules followed
  • Garden
  • Airport shuttle
  • Physical distancing in dining areas
  • CCTV outside property
  • Breakfast takeaway containers
  • Shuttle service (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Non-smoking rooms
  • Restaurant
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Delivered food is securely covered
  • Outdoor pool
  • Fire extinguishers
  • Beachfront
  • Swimming Pool
  • Free parking
  • Parking
  • Airport shuttle (additional charge)
  • Smoke alarms
  • Hand sanitizer in guest accommodation and key areas

Address

Calle Zazil Ha No 118

Customers rating

85
530 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Beach Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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