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Information about Na Balam Hotel

Near Norte Beach

Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.When you stay at Na Balam Hotel in Isla Mujeres, you'll be by the ocean, a 1-minute drive from Norte Beach and 10 minutes from Dolphin Discovery. This beach hotel is 11 mi (17.7 km) from Las Americas Cancun Mall and 1.4 mi (2.3 km) from Garrafon Natural Reef Park.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.The front desk is staffed during limited hours. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Services of Na Balam Hotel

  • Staff follow all safety protocols as directed by local authorities
  • Non-smoking throughout
  • Snorkelling
  • Contactless check-in/check-out
  • Restaurant
  • Beachfront
  • Airport shuttle (additional charge)
  • Outdoor pool (all year)
  • Guest accommodation sealed after cleaning
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Diving
  • Air conditioning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Physical distancing in dining areas
  • Airport shuttle
  • Mobile app for room service
  • Family rooms
  • Delivered food is securely covered
  • Smoke alarms
  • Cashless payment available
  • Shuttle service (additional charge)
  • Tour desk
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Breakfast takeaway containers
  • Outdoor pool
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guest accommodation is disinfected between stays
  • Free parking
  • WiFi
  • Swimming Pool
  • Parking
  • Face masks for guests available
  • Non-smoking rooms
  • Process in place to check health of guests
  • Safety deposit box
  • Fishing
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bar
  • Daily housekeeping
  • CCTV outside property
  • Physical distancing rules followed
  • Access to health care professionals
  • 24-hour security
  • Internet services
  • Free WiFi
  • Property is cleaned by professional cleaning companies
  • First aid kit available

Address

Calle Zazil-ha No. 118

Customers rating

85
455 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Romantic Hotel

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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