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Information about Na Balam Hotel

Near Norte Beach

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.The front desk is staffed during limited hours. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.When you stay at Na Balam Hotel in Isla Mujeres, you'll be by the ocean, just steps from Norte Beach and Aztlán Galería. This beach hotel is 0.1 mi (0.2 km) from Costa Occidental de Isla Mujeres National Park and 1.4 mi (2.3 km) from Garrafon Natural Reef Park.

Services of Na Balam Hotel

  • Internet services
  • Delivered food is securely covered
  • Daily housekeeping
  • Swimming Pool
  • Process in place to check health of guests
  • Fishing
  • Non-smoking rooms
  • Fire extinguishers
  • Property is cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • Free parking
  • Air conditioning
  • Restaurant
  • Hand sanitizer in guest accommodation and key areas
  • Guests can opt-out of daily cleaning service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation is disinfected between stays
  • Airport shuttle
  • Non-smoking throughout
  • Face masks for guests available
  • Contactless check-in/check-out
  • Mobile app for room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Family rooms
  • Cashless payment available
  • Free WiFi
  • Breakfast takeaway containers
  • Garden
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • Snorkelling
  • Bar
  • Guest accommodation sealed after cleaning
  • Guests have the option to reuse towels
  • Parking
  • 24-hour security
  • CCTV outside property
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Diving
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Outdoor pool (all year)
  • Outdoor pool
  • WiFi
  • Tour desk
  • Smoke alarms
  • Access to health care professionals
  • Physical distancing in dining areas

Address

Calle Zazil-ha No. 118

Customers rating

89
357 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Beach Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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