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Information about Tierra del Mar Hotel - Adults Only Hotel

Offering an outdoor pool and views of the pool, Tierra del Mar Hotel is located in Holbox Island. Certain units have a seating area where you can relax. A terrace or balcony are featured in certain rooms. All rooms come with a private bathroom. You will find a shared lounge at the property. Cancún International Airport is 175 km away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that a prepayment is required to secure your reservation, according to the Policies of the reservation. The property will contact you with payment instructions. You can pay with PayPal with an extra 6% commission fee. The property accepts payments with credit cards upon check-in with an extra 5% commission fee. Please note that the property advises guests to travel with cash, since the island doesn't have any banks, only has one ATM and credit card terminals often malfunction. Please note when booking 3 rooms or more or 6 or more guest, special policies apply.

Services of Tierra del Mar Hotel - Adults Only Hotel

  • Guest accommodation is disinfected between stays
  • Windsurfing
  • Adult only
  • Library
  • Terrace
  • WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Cashless payment available
  • Fishing
  • Outdoor pool
  • Hand sanitizer in guest accommodation and key areas
  • Public Bath
  • Daily housekeeping
  • 24-hour security
  • First aid kit available
  • Access to health care professionals
  • Fax/photocopying
  • Designated smoking area
  • Walking tours
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Shallow end
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Solarium
  • Airport shuttle
  • Shared lounge/TV area
  • Luggage storage
  • Currency exchange
  • Garden
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mobile app for room service
  • Safety deposit box
  • Non-smoking rooms
  • Face masks for guests available
  • Express check-in/check-out
  • Cycling
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Outdoor pool (all year)
  • Thermometers for guests provided by property
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Concierge service
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Private check-in/check-out
  • Physical distancing rules followed
  • Pool/beach towels
  • Airport shuttle (additional charge)
  • Snorkelling
  • Contactless check-in/check-out
  • Shuttle service (additional charge)
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • CCTV outside property
  • Internet services
  • Tour desk
  • Bike tours
  • Free WiFi
  • Process in place to check health of guests
  • Horse riding
  • Bicycle rental (additional charge)
  • Delivered food is securely covered
  • Swimming Pool
  • Massage
  • Sun terrace

Address

Av. Pedro Joaquin Coldwell Entre Calle Esmedregal y Canané, Manzana 11, Lote 9

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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