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Information about Golden Paradise Town Hotel

Golden Paradise Town is a property located in Holbox Island, about 2 hours and 30 minutes from Cancun. Guests will have to travel to Chiquilá by car and take a ferry boat to the island. The property offers rooms that are air conditioned and feature cable TV, a minibar and a private bathroom with shower. Wi-Fi access is available throughout. Guests can dine at Holbox’s town centre, 300 metres from Golden Paradise Town. They will be able to find a wide variety of seafood dishes. The commercial zone of the island is about 10 minutes’ walk from the property, and the beach is just 400 metres away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The name on the credit card used for the booking should correspond to the guest staying at the property.

Services of Golden Paradise Town Hotel

  • Parking
  • First aid kit available
  • Water cooler/dispenser
  • Guests have the option to reuse towels
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • CCTV in common areas
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Property is cleaned by professional cleaning companies
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free WiFi
  • Tour desk
  • Internet services
  • Cashless payment available
  • Public Bath
  • WiFi
  • Non-smoking rooms
  • Air conditioning
  • Guests can opt-out of daily cleaning service
  • Garden
  • Free parking
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

Geronimo de Aguilar Mz 22 Lote 2

Customers rating

88
163 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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