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Information about Hotel del Capitan de Puebla

Hotel Capitán de Puebla is a colonial-style property located 850 metres from Puebla’s Historic Centre. The property features free Wi-Fi, laundry services for a fee and designated smoking areas. The well illuminated and elegant accommodations have wooden furniture, a desk and a private bathroom with shower. Some units also offer a kitchenette area, coffee maker and pay-per-view channels. A flat-screen cable TV is also available. Fiber-optic internet access is also available. Surveillance is provided 24/7. Guests will be able to find various typical Mexican restaurants offering regional cuisine within the Historic Centre. There is a selection of restaurants located 250 metres from Hotel del Capitán de Puebla, while a general supplies store is 100 metres away. The city of Puebla is well known for its colonial churches and religious temples. Cholula, where many prestigious universities are located, can be reached in a 30-minute drive. Angelopolis Shopping Mall, which offers fast food and à-la-carte restaurants, shops and movie theatres, is 8 km away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Children under 5 years old or pets of any kind are not accepted. Check In: ​​13:00 and Check Out: 12:00.

Services of Hotel del Capitan de Puebla

  • Private parking
  • CCTV in common areas
  • Laundry
  • 24-hour security
  • CCTV outside property
  • Ironing service
  • 24-hour front desk
  • Thermometers for guests provided by property
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fax/photocopying
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Physical distancing rules followed
  • Invoice provided
  • Parking
  • WiFi available in all areas
  • Free parking
  • Concierge service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Cashless payment available
  • Vending machine (snacks)
  • Tour desk
  • Vending machine (drinks)
  • Non-smoking rooms
  • Process in place to check health of guests
  • Internet services
  • Terrace
  • Family rooms
  • Daily housekeeping
  • Access to health care professionals
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Private check-in/check-out
  • Trouser press

Address

Avenida 14 Oriente No. 218, esquina 4 Norte

Customers rating

95
79 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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