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Information about The Explorean Cozumel - All Inclusive Hotel

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with regional cuisine at Lool Kan, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Planning an event in Cozumel? This property has 1561 square feet (145 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 56 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the ocean, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. This 4-star property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Services of The Explorean Cozumel - All Inclusive Hotel

  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Masks are available to guests
  • Luggage storage
  • Pool umbrellas
  • In-room accessibility (in select rooms)
  • Couples/private dining
  • Electric car charging station
  • Free pool cabanas
  • Property is cleaned with disinfectant
  • Accessible bathroom (in select rooms)
  • Individually-wrapped food options are available for breakfast
  • Proposal/romance packages available
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Conference space size (meters) - 145
  • Spa treatment room(s)
  • Food service has been amended for enhanced safety
  • Smoke-free property
  • Service animals are allowed
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Pool sun loungers
  • Commonly-touched surfaces are cleaned with disinfectant
  • Terrace
  • Property confirms they are implementing enhanced cleaning measures
  • Yoga classes/instruction on site
  • Wedding services
  • Only dogs are allowed
  • Guests are provided with free hand sanitizer
  • Maximum number of pets per room 2
  • Reservation might be required for some facilities onsite
  • Pets allowed
  • Upper floors accessible by stairs only
  • Individually-wrapped food options are available
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Computer station
  • Staff temperature checks are conducted regularly
  • Fitness classes on site
  • Marina on site
  • Free WiFi
  • Staff wears personal protective equipment
  • Pet max weight (per pet) in kg is 20
  • Contactless food service / room service is available
  • Fitness facilities
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Front desk (limited hours)
  • No elevators
  • Gloves are available to guests
  • Cashless transactions are available
  • Garden
  • Well-lit path to entrance
  • Individually-wrapped food options are available for lunch
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Number of coffee shops/cafes - 1
  • Pet max weight (per pet) in lb is 44
  • Service animals are exempt from fees/restrictions
  • Spa services on site
  • Ecotours on site
  • LGBTQ friendly
  • Events/parties not allowed
  • Wheelchair accessible – no
  • Masks are compulsory at the property
  • Concierge services
  • Number of meeting rooms - 1
  • Laundry facilities
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Gift shops or newsstand
  • Essential workers only - NO
  • Number of poolside bars - 1
  • Number of restaurants - 1
  • Pets cannot be left unattended
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Conference space
  • 24-hour business center
  • Dry cleaning/laundry service
  • Conference space size (feet) - 1561
  • Number of bars/lounges - 1
  • ATM/banking
  • Contactless check-in is available
  • Free bicycles on site
  • Gap period enforced between guest stays - 24 hours
  • Food and water bowls
  • Shield between guests and staff in main contact areas
  • Full-service spa
  • Porter/bellhop


Carretera a Chankanaab km 7.5, Zona Hotelera Sur

Customers rating

557 reviews by TrustYou

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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