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Information about Hotel Cozumel Costa Brava

Set on the seafront in Cozumel, Hotel Cozumel Costa Brava offers free Wi-Fi, a restaurant, BBQ facilities and extensive tropical gardens. The ferry dock to Playa del Carmen is a 5-minute walk away. The comfortable air-conditioned rooms at Hotel Cozumel Costa Brava feature garden views, a wardrobe, cable TV and a minibar. The private bathrooms come with a shower. The on-site restaurant is open from 08:00 to 22:00. Guests are also only 100 metres from a supermarket and several popular American-style restaurants, including Hard Rock Café, Hooters and Sr. Frogs. The nearest beaches are just a 5-minute drive from Hotel Cozumel Costa Brava. Popular activities while staying in Cozumel include snorkelling and scuba diving.

Please inform Hotel Cozumel Costa Brava in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Services of Hotel Cozumel Costa Brava

  • Pets allowed
  • Staff follow all safety protocols as directed by local authorities
  • Free WiFi
  • Fire extinguishers
  • Physical distancing rules followed
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Garden
  • Internet services
  • On-site parking
  • Invoice provided
  • Parking
  • Air conditioning
  • Property is cleaned by professional cleaning companies
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Free parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • CCTV outside property
  • Contactless check-in/check-out
  • First aid kit available
  • Process in place to check health of guests
  • Guest accommodation is disinfected between stays
  • Children television networks
  • Private parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Address

Av. Rafael E. Melgar Sur No. 601 Col. Centro

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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