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Information about Punta Serena - Adults Only Hotel

In Tenacatita

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Restaurante Bellavista, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Make yourself at home in one of the 24 air-conditioned rooms featuring DVD players. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.With a stay at Punta Serena - Adults Only in Tenacatita, you'll be 16.1 mi (25.9 km) from Melaque Square and 17.5 mi (28.1 km) from Chamela-Cuixmala Biosphere Reserve. This all-inclusive property is 22.1 mi (35.5 km) from Careyes Beach and 13.2 mi (21.3 km) from Tenacatita Beach.Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Services of Punta Serena - Adults Only Hotel

  • No rollaway/extra beds available
  • Free wired internet
  • Temperature checks are available to guests
  • Number of beach bars - 1
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Number of bars/lounges - 1
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Laundry facilities
  • Free self parking
  • Health club
  • Number of meeting rooms - 1
  • Beach sun loungers
  • Airport transportation (surcharge)
  • Social distancing measures are in place
  • Pool sun loungers
  • Number of outdoor pools - 1
  • Wheelchair accessible – no
  • Commonly-touched surfaces are cleaned with disinfectant
  • On private beach
  • Spa services on site
  • Number of poolside bars - 1
  • No cribs (infant beds) available
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Spa treatment room(s)
  • Steam room
  • Property is cleaned with disinfectant
  • Minimum guest age is 21
  • Free WiFi
  • Beach towels
  • Pets not allowed
  • Beach umbrellas
  • No elevators
  • Uncovered parking
  • Free reception
  • Garden
  • Sauna
  • Guest accommodation is sealed after cleaning
  • Number of spa tubs - 1
  • 24-hour front desk
  • Caters to adults only
  • Luggage storage
  • Guests are provided with free hand sanitizer
  • Snack bar/deli
  • Wedding services
  • Concierge services
  • Staff wears personal protective equipment
  • Full-service spa
  • Staff temperature checks are conducted regularly
  • Multilingual staff

Address

Km 20 Federal Highway 200

Customers rating

88
139 reviews by TrustYou

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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