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Information about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Hotel

Near Cancun Convention Center

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.Make yourself at home in one of the 160 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 5-star property is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Services of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Hotel

  • Temporary art galleries
  • Breakfast in the room
  • Shoeshine
  • Private check-in/check-out
  • Pool/beach towels
  • Car hire
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Outdoor pool (all year)
  • Bridal suite
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Water sport facilities (on site)
  • Pool with view
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Fax/photocopying
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Beachfront
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Mobile app for room service
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Adult only
  • Shops (on site)
  • Non-smoking throughout
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Table tennis
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Valet parking

Address

Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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