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Information about The Grand At Moon Palace Cancun Hotel

Come and experience ultimate luxury with unparalleled service, signature amenities, posh accommodations, 24-hour room service, world-class dining, wireless Internet, in-room double whirlpool tubs, unlimited phone calls to the Continental U.S., Canada and landlines in Mexico, and more. Elegance and extravagance is all included! The Grand at Moon Palace Cancun experience includes expert mixologists crafting a vibrant array of delicious signature cocktails. We have one standard for wines, beers, and spirits and that’s top-shelf. Throughout the resort, and in guest accommodations, are only the finest brand names. To make your stay even more memorable, enjoy up to $2,500 resort credit to splash out on tours, golf, spa treatments, bowling, romantic dinners and more. Dress code: Please note that there is a dress code of long pants, collared shirts, and shoes when dining at Le Chateau. Early access: At The Grand at Moon Palace, you get to start your stay before check-in time and finish it long after check-out time, with early access to all the resort has to offer. Please inquire upon arrival and note that normal check in time is 15:00 and check out time is `12:00.

Services of The Grand At Moon Palace Cancun Hotel

  • Staff equipped with protective equipment
  • Daytime and evening entertainment
  • Health & safety trained staff
  • 24-hour concierge
  • Social distancing measures
  • Deep cleaning disinfection program
  • Baggage hold
  • Cocktail lounge
  • spa
  • Room Air Conditioning
  • Swimming pool
  • Air Conditioning
  • Beauty treatment
  • Golf course
  • Oceanfront
  • 24-hour reception / front desk
  • Beach
  • Room service
  • Beach access
  • Health & safety protective items
  • Outdoor pool
  • All-inclusive meal plan
  • Bowling alley
  • Hand sanitiser

Address

Carretera Cancun-Chetumal Km. 340

Customers rating

94
3708 reviews by TrustYou

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Situated on the white sandy beaches of Cancun, the modern Paradisus Cancun All Inclusive is just a 15 minute drive from the airport. The resort features the YHI Spa offering a range of relaxing treatments, a par 3 golf course, activities such as sushi workshops, wine tastings, and tequila tastings, and 14 restaurants and bars to choose from. Rooms are decorated in a modern style and include air-conditioning, 32” flat-screen TVs, minibars, and coffee and tea making facilities.

Show more
per night from £357
Estimated price based on searches in the last month

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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