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Information about ibis Cancun Centro Hotel

Near Dubai Palace Casino

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of ibis Cancun Centro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to noon for a fee.Stay in one of 190 guestrooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be a 4-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. This eco-friendly hotel is 5.1 mi (8.2 km) from Las Americas Cancun Mall and 5.7 mi (9.2 km) from Tortuga Beach.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Services of ibis Cancun Centro Hotel

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Board games/puzzles
  • Cashless payment available
  • Mini-market on site
  • Designated smoking area
  • Parking
  • Safety deposit box
  • Hand sanitizer in guest accommodation and key areas
  • Invoice provided
  • 24-hour front desk
  • Process in place to check health of guests
  • Dry cleaning
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Children television networks
  • Security alarm
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Delivered food is securely covered
  • Fire extinguishers
  • Private parking
  • CCTV in common areas
  • Laundry
  • Contactless check-in/check-out
  • Smoke alarms
  • WiFi
  • Car hire
  • Snack bar
  • Fax/photocopying
  • Pets allowed
  • On-site parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Valet parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shuttle service (additional charge)
  • Ironing service
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Shops (on site)
  • Lift
  • Internet services
  • Restaurant
  • WiFi available in all areas
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Kid meals
  • Non-smoking throughout
  • Kid-friendly buffet
  • Food can be delivered to guest accommodation
  • Facilities for disabled guests
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Express check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Baby safety gates
  • Private check-in/check-out
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • CCTV outside property
  • Free WiFi
  • Bar
  • Daily housekeeping
  • Shoeshine
  • Access to health care professionals

Address

Av Tulum Y Nichupte, Supermanzana 11 M2 L3

Customers rating

80
3499 reviews by TrustYou

Hotel badges

  • City Hotel

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At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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