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Information about Hotel Hacienda de Castilla

In Cancun (Downtown Cancun)

Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 15-minute drive of Cancun Convention Center and Las Americas Cancun Mall. This hotel is 5.6 mi (9.1 km) from Tortuga Beach and 9.1 mi (14.6 km) from Cancun Interactive Aquarium.

Services of Hotel Hacienda de Castilla

  • Trouser press
  • Air conditioning
  • Business centre
  • Newspapers
  • Public Bath
  • Daily housekeeping
  • Tour desk
  • Pool/beach towels
  • Fire extinguishers
  • Room service
  • Designated smoking area
  • Pets allowed
  • Internet services
  • Packed lunches
  • Billiards
  • Safety deposit box
  • WiFi
  • Restaurant
  • Non-smoking throughout
  • Outdoor pool (all year)
  • Airport shuttle
  • Concierge service
  • Meeting/banquet facilities
  • Breakfast in the room
  • Non-smoking rooms
  • Luggage storage
  • 24-hour security
  • On-site parking
  • Bar
  • CCTV outside property
  • Fax/photocopying
  • Private parking
  • CCTV in common areas
  • Library
  • Shuttle service (additional charge)
  • Outdoor pool
  • Free WiFi
  • WiFi available in all areas
  • Parking
  • Board games/puzzles
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Free parking
  • Swimming Pool

Address

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14

Customers rating

74
314 reviews by TrustYou

Hotel badges

  • City Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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