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Information about Hotel Hacienda de Castilla

In Cancun (Downtown Cancun)

Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 15-minute drive of Cancun Golf Club at Pok Ta Pok and Market 28. This hotel is 4.1 mi (6.6 km) from Las Americas Cancun Mall and 5.6 mi (9.1 km) from Tortuga Beach.

Services of Hotel Hacienda de Castilla

  • Swimming Pool
  • 24-hour security
  • On-site parking
  • CCTV in common areas
  • Library
  • Outdoor pool
  • Breakfast in the room
  • Fax/photocopying
  • Meeting/banquet facilities
  • Non-smoking rooms
  • Private parking
  • WiFi
  • Shuttle service (additional charge)
  • Room service
  • Board games/puzzles
  • Pets allowed
  • Trouser press
  • 24-hour front desk
  • Parking
  • Free parking
  • Airport shuttle (additional charge)
  • Tour desk
  • Outdoor pool (all year)
  • Fire extinguishers
  • Pool/beach towels
  • Concierge service
  • WiFi available in all areas
  • Business centre
  • Restaurant
  • Safety deposit box
  • Bar
  • Public Bath
  • Daily housekeeping
  • Airport shuttle
  • CCTV outside property
  • Internet services
  • Free WiFi
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Non-smoking throughout
  • Luggage storage
  • Newspapers
  • Billiards

Address

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14

Customers rating

72
385 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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