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Information about Hotel Hacienda de Castilla

Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.The property will be renovating from 07 January 2020 to 01 February 2020 (completion date subject to change). The following areas are affected:

  • Swimming pool
The following facilities will be closed from 07 January 2020 to 01 February 2020 (dates subject to change):
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. This hotel is 5.4 mi (8.8 km) from Mujeres Beach and 6.8 mi (11 km) from Tortuga Beach.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Services of Hotel Hacienda de Castilla

  • Outdoor pool
  • Air conditioning
  • On-site parking
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Parking
  • Restaurant
  • Pets allowed
  • WiFi
  • Safety deposit box
  • Airport shuttle
  • Express check-in/check-out
  • Bar
  • Non-smoking rooms
  • 24-hour front desk
  • WiFi available in all areas
  • Tour desk
  • Free parking
  • Breakfast in the room
  • Free WiFi
  • Internet services
  • Designated smoking area
  • Meeting/banquet facilities
  • Outdoor pool (all year)
  • Shuttle service (additional charge)
  • Room service
  • Fax/photocopying
  • Billiards
  • Private parking

Address

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14

Customers rating

75
622 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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