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Information about Cancun Bay Resort Hotel

Cancun Bay Resort is located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. Excellent location and only 3.5 km from the Cancun Downtown, it is ideal for everyone that wants to relax and take advantage of the beauty of Cancun or those who want to have fun and live the nightlife of this destination. Cancun Bay Resort offers daytime activities, 2 swimming pools, Jacuzzi, 2 bars, an air-conditioned restaurant and a snack on the beach, massage palapas with additional cost, free WIFI in public areas, ping pong table, reading area, parking , ATM, travel agency, car rental and concierge service.

Services of Cancun Bay Resort Hotel

  • Air Conditioning
  • Bar
  • All-inclusive meal plan
  • 24-hour reception / front desk
  • Restaurant
  • Outdoor pool

Address

Boulevard Kukulcan KM. 3.5 Zona Hotelera

Customers rating

81
1641 reviews by TrustYou

Hotel badges

  • Family Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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